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“Sometimes old is not bad!” 5 of 5 stars
Review of Park Lane Hotel at Four Seasons

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Park Lane Hotel at Four Seasons
3005 High Point Road, Greensboro, NC 27403   |  
Hotel amenities
Ranked #59 of 75 Hotels in Greensboro
Fuquay-Varina, North Carolina, United States
1 review
“Sometimes old is not bad!”
5 of 5 stars Reviewed May 27, 2013

My husband and i recently spent the night at Park Lane Hotel in Greensboro, NC. We could not have asked for a better room. The staff was professional and courteous. We will stay there again and recommend it to others.

Room Tip: Call ahead if you have any concerns about staying at the hotel.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    5
    6
    6
    12
    9
See reviews for
8
5
Solo
0
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2013 via mobile

This hotel is in a great location close to Greensboro coliseum and mall. But is in need of updating there rooms the carpet is torn in places and tv's outdated. Staff is very nice and willing to help with what ever needs might arise.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2013

I have stayed at the Park Lane several times a year for around 20 years. My stays have varied from a few days to a couple of weeks. The staff is always courteous and friendly. The rooms are always clean. The breakfast room is always neat and clean, and the food is fresh and tasty. The hotel is not brand new, so the decor, especially in the halls could stand to be updated. However, that said, there is no better place to stay in Greensboro anywhere near the Park Lane's price point. It is a safe, welcoming and well-located place to stay. And, as an added bonus, there are two parking lots: one is fenced and controlled by a security gate; and the other, for those momentary stops, is open and not gated.

Vic T

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, Pennsylvania
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2012

I recently spent a weekend at this hotel because I was attending an event at the Colliseum. When I first entered the hallway of my floor I was concerned about staying there. It looked as if the carpet was wet and the hall had an "odd" smell to it (which I assumed was due to wet carpet) as well as being very warm. But upon entering my room it was nice and cool and quite clean. The hallway continued to smell but as stated, the room was fine. I must say that they have the "bounciest" (is that a word?) beds I have ever slept on! The breakfast was so-so (skip the eggs and sausage!) with no change from Saturday to Sunday in your choice. And when they say it ends at 10am, they promptly put everything away immediately at 10am. All in all, while the hotel definitely was older, I would stay there again if I was attending an event at the Collisseum. I read other reviews about housekeeping coming in, I kept the "Do Not Disturb" sign in the door at all times and when I was in the room I kept the deadbolt locked. I will say housekeeping was on the floor ALL day. Seemed odd that it took sooo long to clean one floor.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2012

THE WORST HOTEL I HAVE EVER STAYED AT! The hotel smelled of dampness and mold. The bathrooms in the rooms were dirt. There was hair in the tub and on the floor. Toothpaste splatters on the mirrors, and the carpet was the original carpet from when they built! Nasty and wavy. A male housekeeping staff member came into the room when my daughter was sleeping and touched her. When she awoke, he ran out of the room! I would not recommend this hotel to anyone! our stay was Sept. 2012

Room Tip: To choose a good room, find another hotel!!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin R, General Manager at Park Lane Hotel at Four Seasons, responded to this review, October 4, 2012
Thank you for your comments. We take pride in providing the best service we can to all of our guests. Unfortunately, this was an isolated incident with one of our long employed room attendants. The room attendant was trying to do his job, after knocking several times, in a dark room, that had no do not disturb sign on the door. Trust me, it started the staff member tremendously. Mistakes unfortunately do happen occassionally, and we try our best to learn from them, change procedures, and become a better hotel facilitly for all of our guests. If there is ever a problem with maintenance, cleanliness of the room, or overall satisfaction, there is staff here 24 hours a day seven days a week to assist our valued guests. We will also forward your comments concerning some possible upgrades to our facility to the corporate offices.
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2012

I beg you to go anywhere else.

The hotel is very dumpy, everything is very old. The entire building smells very bad, it has terrible lighting. I showered in my flipflops, which I never do. I was worried that I would leave there with some type of desease. The entire time I was there it seemed like we had paid for a "pay by the hour" hotel, you know what I mean? The 'secure' parking was missing the entire gate. The building is poorly maintained. But to top it all off.

A male house keeping man came into my room WHILE I WAS SLEEPING AND TOUCHED ME on my back. It scared me so badly, I immediately turned around to see him leaving the room. I jumped up to see who it was, and through the 'peep hole' I could see him leaving with his cart. He never said a word to me!

Save yourself! Don't go to the Park Lane Hotel at Four Seasons!

  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin R, General Manager at Park Lane Hotel at Four Seasons, responded to this review, October 4, 2012
Thank you for your comments. We take pride in providing the best service we can to all of our guests. Unfortunately, this was an isolated incident with one of our long employed room attendants. The room attendant was trying to do his job, after knocking several times, in a dark room, that had no do not disturb sign on the door. Trust me, it started the staff member tremendously. Mistakes unfortunately do happen occassionally, and we try our best to learn from them, change procedures, and become a better hotel facilitly for all of our guests. If there is ever a problem with maintenance, cleanliness of the room, or overall satisfaction, there is staff here 24 hours a day seven days a week to assist our valued guests. We will also forward your comments concerning some possible upgrades to our facility to the corporate offices.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 11, 2012 via mobile

The rooms are on the smaller side (but not too bad) and damp. There is no fan in the bathroom which just adds to the dampness. The styrofoam eggs and rubbery sausage at breakfast are barely edible. The people are the highlight of this hotel. Everyone has such a great, helpful attitude! They are the only thing keeping this hotel open in my opinion. I felt the hotel was as clean as they could make it. I'm sorry to stay that this was my last year staying here unless things get changed.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin R, General Manager at Park Lane Hotel at Four Seasons, responded to this review, August 22, 2012
Thank you for your kind words about our staff. We strive to be as accommodating and as professional as possible. I am sorry to hear that you did not enjoy our complimentary breakfast. I hope you were able to find something to eat off of our extensive breakfast buffet. Also, do not hesitate to ask one of our staff to refresh items that may not be up to standard. They would be more than happy to do this for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Lane Hotel at Four Seasons

Address: 3005 High Point Road, Greensboro, NC 27403
Location: United States > North Carolina > Greensboro
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 75 Hotels in Greensboro
Price Range (Based on Average Rates): $
Number of rooms: 161
Official Description (provided by the hotel):
It is a pleasure to introduce to you one of the best kept secrets in Greensboro. The Park Lane Hotel at Four Seasons is an independently owned and operated facility. We look forward to providing you and your clients with top notch accommodations and services in the future. ... more   less 
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Also Known As:
Park Lane Hotel At 4 Seasons
Four Seasons Greensboro
Greensboro Four Seasons

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