We have been going to Liberty Oak for 30 years. We have a group of six that goes to Triad Stage about once a month and we eat in the downtown area on theater night. (SHIPWRECKED is really good show, BTW). Service was not great tonight and the food was so-so. And then, we had to wait 15 minutes for our check only to find that they put in a twenty percent tip for themselves. This practice of adding in the tip really angers me when it happens. So much so, our group will not go back for some time. Management should know better...if you want loyal customers, don't anger them by adding the tip into the bill. I understand that servers make a living off tips; but if you want tips, give good service and customers will be generous. Put in a mandatory tip and most (like me) will take business elsewhere. It's a short sighted policy.
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