This hotel just didn't meet expectation. The entrance and lobby area was very clean, bright, and inviting, and the elevators were clean as well (not always the case). However it was in the rooms where things went down. I had to question to myself if the bedding had been changed. I saw stains on the sheets and towels (not huge stains, but stains nonetheless), there were multiple stains on the carpet, I found a hair in my bed (ahhhhhh!), the remote control looked as though there were spots all over it, but they wouldn't wipe off. The room just wasn't fully clean, which is a complaint I generally have of Residence Inns because I always wonder with the rooms being so large how can the staff clean them properly. But no excuses for this one because some things they missed on were so basic. It looked like a tornado made my bed and rolled my towels. My pillows looked so sloppy (made me wonder if the cases had been changed or left from the previous guest because some were tucked in and others were not), my fitted sheet was barely on the bed, so it was definitely not taught and crisp, when I went for a towel it was not evenly folded or completely rolled. Whoever cleans the room just doesn't care but those details are so important. Also the sink in the vanity was very small and close to the wall which made brushing my teeth feel cramped. The tub and toilet were for the most part clean. I don't think this place is hopeless, they just need to get their housekeeping staff more motivated and understanding of their crucial role in the guest experience. But I won't stay here again. Oh, also I could hear people in the halls and walking above me, and airplanes flying overhead...the room wasn't very quiet. But great selection of cable television channels.
- Official Description (provided by the hotel):
- The Residence Inn - Greensboro Airport is an Upscale, All-Suite Propety conveniently located off Interstate 40. All of our Rooms have fully-equipped kitchenettes, and we provide a choice of Room Types to suit your particular needs. The Property also showcases an Indoor Heated Pool, Jacuzzi, and Fitness Room. A Gourmet, Daily Breakfast Buffet is Complimentary with your stay. We also provide a Complimentary light evening meal, with your choice of beer and/or wine (limit of two per adult registered in the room) from Monday - Wednesday. The Residence Inn also provides a Complimentary Airport Shuttle daily, and based on availability, will provide our guests complimentary transportation within a five-mile radius. ... more less
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- Also Known As:
- Residence Inn Greensboro Airport Hotel Greensboro
- Greensboro Residence Inn