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“Home away from Home” 4 of 5 stars
Review of Hilton Garden Inn Greensboro

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Hilton Garden Inn Greensboro
3.0 of 5 Hotel   |   4307 Big Tree Way, Greensboro, NC 27409   |  
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Ranked #8 of 75 Hotels in Greensboro
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Home away from Home”
4 of 5 stars Reviewed January 25, 2013

We've used the hotel before when we've been in town for our children's sporting events. The staff are always friendly. The location is accessible to the interstate and their are several dining options nearby--fast food, chain restaurants, etc.

The rooms are sufficiently large for a family of four. The bar area is small but functional. I'd recommend the hotel to others.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, January 28, 2013
Dear Phil R,

Thanks for reviewing our hotel. I'm happy to hear that you've enjoyed your previous stays with us enough to stay again. We are indeed near a large amount of shopping and restaurants, including our on-site Great American Grill. Providing a "home away from home" is one of our goals so it's great you feel that way. Thanks again and we'll see you on your next trip to Greensboro!

David Amick
eCommerce Manager
Daly Seven, Inc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    118
    59
    29
    8
    6
See reviews for
82
25
13
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Greensboro, North Carolina
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 7, 2012

I've stayed at the HGI GSO/West Wendover several times on both personal and business trips. It's located right off I-40 on West Wedover Avenue and very convenient to all the Triad in general.

The staff have always been cheerful and efficient. The rooms are standard HGI with the adjustable mattresses, always a welcome feature. Breakfast is a filling, cooked to order affair that is a welcome change to the usual continental breakfasts served at moderately priced hotels. There is an indoor pool and adjacent hot tub that is welcome after a long day working. Given the location right next to the interstate, it's pretty well insulated.

I try to stay here when I travel to GSO, at least 4-5 times per year. It's a great option if you can book early enough.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Greensboro, responded to this review, January 9, 2013
Dear Ross M,

We always appreciate hearing from our repeat guests and I would like to thank you for taking the time to leave a review of our hotel. Our staff works hard to make sure all aspects from customer service to our restaurant, other facilities, and guest rooms are the best they can be and I'm glad that all meets your expectations.

Thanks again and we look forward to your next stay!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
2 reviews
5 of 5 stars Reviewed October 24, 2012

I couldn't thank the staff at this hotel enough for helping out my daughter's basketball team. They were more than welcoming & warming. We were having to relocate from another hotel at 1am on a sold out night! Because of the reward program they were able to help us get into a room for the night. The gentleman working the desk had me in tears, he was so helpful & understanding. The kids were given a clean room, with everything to help them rest for a 6am game. The following morning they were served a great breakfast. All of the staff he was very genuine & polite. We will be staying here nest year for sure & making reservatons well ahead of time. I will not stay any where else in Greensboro when we have a place that feels so close to home. Thank you to every one at the Hilton!!!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamar, Mississippi
Top Contributor
121 reviews 121 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 3, 2012

was there for a week of working. it was a clean simple garden inn, staff was courteous and kitchen/bar people really easy going. They had a new menu that didnt have all of the supplies in there yet. but other than that....wonderful. across from chinese restaurant...
Thanks!

Room Tip: aim for back of building, one person said at breakfast that horns from street kept him up.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2012 via mobile

Great pool, even had hot and cold shower on pool deck, great breakfast. Wgt room had real free wgts! Room was great but had smell of cleaner like some one had smoked in there and then they cleaned it or something. I like this hotel :-)

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Top Contributor
100 reviews 100 reviews
74 hotel reviews
Reviews in 61 cities Reviews in 61 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 23, 2012 via mobile

We had a great stay. All you need is a clean room with comfortable beds and great service. This place went 3 for 3. The staff went out of the way by giving us adjoining rooms and a late checkout. I'll definitely visit this hotel again on my next trip to Greensboro.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2012

The hotel was very nice and clean. That being said, the first night we were there someone went into our room and stole a couple of things! Very disappointing.. You pay more to stay at a Hilton, but the sad truth is that people are terrible.. So, if you do stay here, DO NOT leave any small valuables in your room while not there.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Greensboro

Address: 4307 Big Tree Way, Greensboro, NC 27409
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Greensboro
#7 Business Hotel in Greensboro
#11 Romantic Hotel in Greensboro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Greensboro 3*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn in beautiful Greensboro, North Carolina. Our hotel offers many amenities for your comfort and convenience, including an indoor pool, business center, and fitness room. The Great American Grill is our on-site restaurant and is open for breakfast and dinner. All of our guest rooms feature a microwave and refrigerator - perfect for the business or extended stay traveler in Greensboro. We are located minutes from the new Greensboro Aquatic Center and the Piedmont Triad Airport. Let our hotel be your home away from home. ... more   less 
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Also Known As:
Hilton Garden Inn Greensboro Hotel Greensboro
Hilton Greensboro
Greensboro Hilton Garden Inn

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