Just went down from Boston this past weekend for the Pats-Panthers MNF game with my gf and stayed here for 2 nights to start the trip. When we first arrived we asked if we could check in early since our flight arrived before "Check-in time". The 2 attendants at the front desk were extremely rude and literally laughed in our faces and said "We dont have any rooms." Not the best first impression to give to say the least. We were not given an alternative or even a "Sorry we dont have any rooms but try to come back in a little while." Nope just pure laughter right in our faces and thats it. Not the best way to make people from out of state feel welcome. Needless to say if it weren't for the great price and location to where we planned on going in Greensboro we would have instantly canceled our reservation and found another hotel due to the atrocious customer service we were given.
When we were finally allowed to check-in the room itself was pretty good. Nice bed, no musty smell, fridge, sitting area and the bathroom was nice also. There were some faults here too however. There was an ironing board but no iron, no hair dryer for my gf to use, and one of the stove tops was broken off and just left there. The maid never came to our room either so we had to use the same wet towels on the 2nd day. Also they were not very quiet in rolling past the rooms at 9am when we were trying to sleep. The door to the room did not shut completely either so we had to use the chain on the door and hope for the best. Overall location and price were the only 2 things that kept us here. If your going to this area just for a place to put your head on the pillow at night then its perfect. A final note....the person who was at the desk when we checked out was EXTREMELY nice and courteous. A complete 180 from the 2 who were there at check-in.
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- Also Known As:
- Lodge America Of Greensboro Hotel Greensboro
- Hotel America Greensboro