Made reservations three weeks in advance for a late arrival, called headquarters to request a confirmation. When we arrived at 7:00 PM, there was much stalling and searching for our reservation and finally were told that our queen room was not available and we'd be quote,"downgraded to a double." I told them they could "upgrade us, but no downgrade." Astonished at the situation, we requested to cancel. The clerk refused to cancel, but (as we stood in the foyer trying to decide our next course of action for two tired travelers) she, with the manager's help, found an available queen room/suite. The room was small, very dated, old TV. The only good thing I can say about our experience is it was at least acceptably clean. Double linens on the queen bed barely reached the edges. Two flat pillows on the bed. Several people ran up and down the hall slamming doors, and two van loads of noisy teens milled around outside of our second floor window until 1:00 AM. For a few dollars more, better accommodations are available nearby. We will never go to a Crestwood Suites again.
- Official Description (provided by the hotel):
- Crestwood Suites - Greensboro will make your stay more comfortable without stressing your wallet, giving you options that conventional hotels just don't offer: full-size, fully-equipped kitchens with refrigerator, stovetop, microwave, and coffee maker in every suite. At Crestwood Suites you can conduct business as usual with free local phone calls, private voice mail, and computer data ports in every suite. There is even a copy and faxing service at the front desk. Enjoy premium cable TV while relaxing on your reclining love seat or, if you want a workout, you can check out the local fitness center. There is also a 24-hour on-site laundry facility and vending area for your convenience. Guests with pets (dogs and cats) are always welcome. Since most Crestwood Suites are less than three years old you will have a comfortable, safe place to call home, with on site management, interior corridors locked exterior doors (access by room key card only), and plenty of exterior lighting. Whether traveling for a night, a week, or more, let Crestwood Suites - Greensboro offer you "All the Comforts of Home". ... more less
- Reservation Options:
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- Also Known As:
- Crestwood Hotel Greensboro
- Crestwood Suites