This is a very nice property - no complaints with the room or the facility. Everything was clean, bed was comfy, substantial breakfast, tasteful decor ... this place has the whole package for an inexpensive option near the airport.
However ... our flight was very, very delayed so we arrived much later at night than anticipated. As soon as our plane landed we tried to call to let someone at the front desk know that we would be arriving late. The phone rang, and rang, and rang ... for over 30 minutes we tried to call and no one picked up. When we finally arrived in the lobby it was empty. We didn't want to wake anyone up but tried to yell a little "Hello, Hello!" No one came. There was no bell or anything to ring. We knocked on the locked door to the office ... nothing... As a last resort we used our cell phone to call the front desk again and let the phone ring, and ring, and ring. Finally after a full 20 minutes of standing there at almost 1am the clerk came from a corridor to the rooms. Did he apologize or say "Oh let me help you"? No. In a very irritated tone he said "I was just going to the bathroom ... we humans have to do that from time to time, you know."
Ummm... okay. Really, you were in the bathroom for 20 minutes? And were you also in there when we tried to call from the airport for over 30 minutes? We were tired from a long travel day and definitely didn't need his rudeness or sarcasm. Clearly the management needs to do a little audit of the night clerk's activities.
So, if you are going to arrive late try to call as far in advance as possible to alert someone so you don't have a repeat of our experience! Would have rated this hotel a 4 or 5 if not for this experience. Bummer!
- Official Description (provided by the hotel):
- The Sleep Inn Airport Hotel in Greensboro, North Carolina is the ideal location for business and leisure travelers. Convenient location, affordable rates, and comfortable hotel rooms are all part of your stay with us.We are easily accessible off of Interstate 40, just four miles from the Piemont Triad International Airport. We are near many attractions and points of interest, including Bryan Park, Joseph S. Koury Convention Center, Greensboro Coliseum Complex, and the new Greensboro Aquatic Center. Sleep Inn Greensboro takes pride in providing excellent service and clean rooms to everyone visiting the area. Stay with us and we are sure you'll return. ... more less
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- Also Known As:
- Sleep Inn Greensboro
- Greensboro Sleep Inn