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“Just OK!” 3 of 5 stars
Review of Greensboro Marriott Downtown

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Greensboro Marriott Downtown
3.5 of 5 Hotel   |   304 N. Greene Street, Greensboro, NC 27401   |  
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Ranked #37 of 75 hotels in Greensboro
Greensboro, North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Just OK!”
3 of 5 stars Reviewed November 21, 2012

This hotel is not what I expected from Marriot. The hotel is starting to show it's age. Rooms are average for a hotel of this level. Please compare others if you expect high end accommodations. Service at front desk and restaurant where good. Maintence staff were prompt in repairing heating issue. The one plus they have is to the night life of downtown Greensboro.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 people have reviewed this hotel

Traveler rating
    35
    60
    46
    22
    9
See reviews for
34
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82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Myrtle Beach
Top Contributor
68 reviews 68 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 17, 2012

Hotel is very convient to resturaunts. Staff is eager to please. We were in town for the Nascar race in Martinsville. The same weekend was homcoming for a local clollege. It was cvery noisy the first night but the hotel did their best to contain the problem.

Room Tip: Try Opah a greek place within walking distance. Also La Italia for pasta delivery
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 13, 2012 via mobile

Stayed here on business. I expected Delorean to walk down the stairs any minute- what a throw back to the eighties. Very solid hotel saved by the front desk staff. Don't know if I would stay there again or try to find a different hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Md
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 5, 2012

Poor service, tired rooms, moderately high prices. Try the Proximity or O'Henry much better on all counts at a comparable price. Room service lost my order, car service they recommended was really awful, some communications issues with front desk.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bi-Coastal
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 28, 2012

We were booked into this hotel on a package thru NASCAR. Loved the fact I was still recognized as an Elite Marriott member.
Staff is wonderful, rooms clean and comfortable. Location s good and walking instance to great restaurants downtown.

Stayed October 2012, traveled as a couple
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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 23, 2012

Rooms weren't worth the money and I wasn't even paying for it. I supposed to be there for business for two weeks but left after one night because I felt like I was getting ripped off. They failed to include the most basic items such as a hair dryer (even budget hotels have this item). Parking wasn't included with the room fee which is insane since you are staying at their hotel so you should be able to park in their garage for free. It's cheaper to park in a public garage than it is to stay in their hotel garage. For such a pricey and "upscale" hotel they should be able to afford to pay for their own garage without charging their guests additional fees. WIFI is not free (again, even cheap hotels offer it to their guests complementary). If you want something that is worth your money, the Hilton Garden on Big Tree Road includes internet, breakfast, parking (as every hotel should), a microwave, and a refrigerator. Also, it seems like the hotel staff is more guest friendly and doesn't try to charge you for everything to to the point where you feel like you are paying for just standing in the lobby. Also, it's only 6 miles from downtown.

Room Tip: Don't stay in this hotel.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
2 reviews
2 of 5 stars Reviewed October 23, 2012

At first, I thought the hotel was a standard, unrenovated Marriott. The rooms were quite nice, having been renovated within the last few years. Updated fixtures, new beds, HDTVs, all make for a nice in-room experience. Outside the guest rooms, this place is a nightmare.

The fitness center and swimming pool, while nice features, have no rest rooms convenient to them. The nearest rest rooms are in the conference section on the other side of the hotel. The swimming pool is heated to 93+ degrees, but the hot tub is inoperable. The pool has a vinyl covering over the old tile walls, but even the vinyl is unsafe. The water was clear, but it seemed as though we were in a bathtub, with no bathrooms nearby. Searching for the bathrooms, there were several unlocked dors connecting to the pool room, one of which lead to a now-defunct and abandoned area of the hotel that was a former health club and day care center. That area had the detritus of several tanning beds, broken pool equipment and ladders, broken furniture and exercise equipment, and inoperative bathroom facilities. At least this section could have been locked off...

Now when seeking the bathrooms at 8am on a Sunday, we found them in the conference center on the other side of the hotel. Apparently there was a boxing event in the hotel the night before, but the hotel staff was unprepared for the crowds, and simply did not clean up after the boxing event. The restrooms looked as though they just hosted a major league football game, since there were no supplies, and every surface was covered with bodily fluids and toilets were clogged. When the front desk staff were alerted to the problem, they did call engineering and housekeeping right away, but the fact that they simply paid no attention to the condition of this public area of the hotel is indicative of a more substantial issue with their care of the hotel. They are more than willing to take your money for the room, but only perform the bare minimum of care of their property.

The breakfast was a passable Marriott buffet, with burnt coffee and typical pastries, fruit, and hot buffet items. Certainly not worth even the low $15 price.

Apparently they do have trouble maintaining peace and quiet in the hotel, as they require all guests checking in to sign an agrement about noise complaints.

If you have other choices, I would suggest you take them before staying here.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Greensboro Marriott Downtown

Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Greensboro Marriott Downtown Hotel
Marriott Greensboro
Greensboro Marriott
Address: 304 N. Greene Street, Greensboro, NC 27401
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
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