My wife and I together with another couple visited Igoudar in December 2012 and wanted a relaxing break in the sun with good food and interesting places to see and visit. The hotel description and photogarphs on Voyage Prive web site made this hotel feel perfect. How wrong were we. On arrival we were met by the receptionist dressed in a large coat with the hood up. It was late evening and the temperature outside was close to freezing. Inside was no different! The room heater was completely inadequate and left on all night which made little difference to the room temperature. We needed additional quilts for the bed. The shower / bath was pathetic; very little water and then only louke warm. Bath was made of concrete - and we had the vip suite!. The promised gastronomic dinner was a joke. You got what they offered and the restaurant was freezing. We (and the waiter) eat with our coats on. The pool was dirty and unheated; the spa non-existent and looked half finished. The location is very remote and is an hour drive from Marrakech. It was obvious that this hotel was completely unsuitable and we feel that we have been duped by Voyage Prive by their holiday description and clever photography. It is strange that they had no photogarphs from the roof terrace showing the (presumably) staff living accommodation adjacent- very disturbing. We have complained without much success so we are in the process of considering legal action them. On the plus side the few members of staff were kind, helpful and attentive. We asked the young waiter to recommend a hotel in Marrakech and we left first thing in the morning - never to return. The hotel he rocommended (Hivernage) was fantastic and a genuine 4 star. The rest of our break was excellent.