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“Kasbah 17th-21st Nov. 2012” 3 of 5 stars
Review of Kasbah Igoudar

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Kasbah Igoudar
5.0 of 5 Bed and Breakfast   |   Route Amizmiz Marrakech km7 | 7 km avant Amizmiz, Lalla Takerkoust 40000, Morocco   |  
Hotel amenities
Ipswich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Kasbah 17th-21st Nov. 2012”
3 of 5 stars Reviewed November 22, 2012

Initially we were shocked at how far away from ANYTHING it was!!
The property did not seem to be finished. There were lots of loose wiring hanging where lights should have been attached!! There was no spa or fitness centre as we had been told there was and although the pool was large and a lovely spot, it was too dirty to get into which was disappointing!
Our heating did not work until the day before we left and we had numerous problems getting the TV to work.
The cost of getting into Marrakech, which was about a 50 minute drive was £40 round trip which when getting away for a bargain break with Voyage Prive made it more expensive.
The food was very good but we never knew what we were getting until it was presented to us!
However, all that said the staff were delightful and so attentive and welcoming.
Don't know how long they will stay, however, as the staff have to multi- task and work 16 hour days!!! That didn't make us feel good. The driver is a lovely gentleman! Even gave me his gallbier to wear when I was so cold!
Great potential but far from the 5 star we were expecting...
NB if you go to the Square PLEASE spend afew £'s and rescue some of the sad baby tortoises sold for £2 and take them back to the grounds leading to the hotel and set them free!!! It makes you feel good!

Room Tip: We had one of the better rooms with a large bath. ( room 1) some rooms only have showers.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasbahigoudar, Propriétaire at Kasbah Igoudar, responded to this review, December 14, 2012
Dear guest,
I hope your return went well ...
Thank you for your testimony on TripAdvisor, I remember you very well Madam, you were crying and tears on the last day of your departure and you repeat that you had a great time and you will come back next year! But you're the only note our establishment as average! we really do not understand, if this is not the hypocrysie I do not know what it is!! However, my team and I were really shocked when we read your comment because we were not expecting that! even the driver that you treat nice was very disappointed when he read your comment ("I do it préciise not lend his djellaba, he gave it to you and you are left with")

Let me first tell you that you you are downright wrong destination, as you originally thought we were in the Jamaa el Fna
it's your fault and not ours because our website is all very well specified

To respond to points raised in your comment:
(1) I said that Yassin and Mounir all the staff work 9 hours a day and not 16 hours like you say! it is absurd to lie like that on forums! My staff tells you that he is disappointed with your comments, they really tried to make you feel at home, they are very disappointed!
(2) Transfer to the airport is free and does not coast £ 40 as you say!
If you paid a surplus is that you want a private car for you (round trip) to downtown center , to my knowledge, this service is not free in any other institution in our country. in our guest house it's coast 17 € or 200dhs by travel
(3) you say that the pool was dirty! and you knew that it was normal for the whole week it rained
(4) about our restaurant : I recall that we serve organic produce from the farm hosting the kasbah, still we consider our customers as our guests in the house, so we can not announce the menu in advance, if I were your guest you would tell me what would the menu? lol thank you god, we have a great leader and our local kitchen is very good , and appeals to all our guests, you just have to read the other reviews on trip advisor and all review sites found on the web
Despite your comment to us disappointed, know that you would always welcome, our house is yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2012

I really enjoyed my stay at Kasbah Igoudar. I booked it through a deal with Voyage Prive, and it was excellent value. The hotel is indeed a while from Marrakech - 45km, about 40minutes in a taxi. However, the drive is beautiful and it is well worth staying closer to the Atlas Mountains.
The rooms were comfortable and I would describe them as "simple luxury". My only complaint would be that the water pressure in the shower is not great.
We ate in the hotel a number of times, all the food is prepared freshly by a Berber lady and it is excellent. The staff were very accommodating, letting us eat in the 'snug', and also built a fire to keep us warm at night.
You can borrow bikes from the hotel for free which was good fun, as the surrounding area is beautiful and a bike is much easier than foot to get around. We also did one of the day trips to Imlil, in the Atlas Mountains, which was organised by the hotel. They were very flexible and helpful.
I didn't go in the pool as the weather wasn't great but the pool area itself is lovely, with a bar, sun lounger 'beds' and table tennis.
Overall, it was a very relaxing and romantic trip. If you want to be going out every night then it is not the right location, but it is perfect if you want to get away from it all.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

We are no longer the gung ho travellers we once were. Now older and poorer, we were a bit anxious about our trip to Morocco. We shouldn't have worried in the least: all at the Kasbah really looked after us well, managing the tricky balance of being friendly and caring, whilst giving us our privacy. The styling is immaculate, modern yet Moroccan, the Kasbah and our room was luxurious: the view of the snow topped Atlas Mountains as you ate superb meals, sunbathed or swam in the sunshine was exotic and idyllic. The airport transfers made getting to the Kasbah stress free: it also worked out well taking a day trip into Marrakesh, with taxis that the Kasbah staff arranged for us. We enjoyed the zest of the city whilst having the tranquility of Igoudar to escape back to. We stayed for four days, and will be returning for a longer trip to take advantage of all the trips they offer: eg: quad biking, cycling, donkey riding, all in the mountains: trips to nomadic settlements, visiting legendary waterfalls etc...As it was, one of the staff took us on an impromptu walk to a local village: fantastic. He was also a fabulous guitar player! We came away with cash on our pocket (the holiday was good value) and some lovely memories.

Room Tip: Go for a suite for added luxury: but you're still getting a lovely room choosing standard!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moulins, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012

Home Service attentive with smiley faces to start excelents memories. an ideal location, perfect service, the atmosphere is both chic and relaxed, many more that make the difference, in short, an excellent value for this elegant peace of heaven "Kasbah Igoudar"

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

We visited Morocco for the first time and couldn't have imagined a better accommodation to explore the wonderful country side of marrakech and to relax like never we did than Kasbah Igoudar after a trip in the desert . We liked the architecture, the friendly and very helpful staff (especially if you loose your rom card :) ...), the quiet location ear to atlas mountain ad far from the busy and noisy city of marrakech, the breakfast in the morning sun and the beautiful view from the pool, the individual style of the comfortable and clean rooms (we had two different rooms because we got an upgrade for the suite . We appreciated the staff's recommendations regarding dining, excursions... Compared to our next Hotel (Paradis Plage near Agadir) the price was really fair. If there is anything which could be improved it's the selection of the breakfast: after a couple of days, things started to repeat, and there was not really a choice; but this was not really an issue, especially because the breakfast was still very tasty.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Gateway, Royal Victoria Dock, London E16 1AB, Royaume-Uni
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2012

From the moment that we stepped through the olive trees of the Kasbah Igoudar , the ambience immediately makes you feel as though you have stepped in to a haven of peace and tranquility. It is beautifully decorated and clean and is extremely laid back to the point where you do feel like you are in your own home, the staff is very lovely : all of them : yassine , mounir ,And Amine
they are here every time to make you happy and let you enjoy the time in their magical kasbah
the views of the Atlas mountains are amazing, i recommend this guest house to everyone who want to relax and breath fresh air in a kasbah environmentally responsable. Big up to all the staff

Nadia williams

Room Tip: the pastilla at the restaurant is amazing , and all the food is maded with vegetables planted in the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 21, 2012

I stayed here for one night with my sister. It was via a voucher deal/special offer. I will say first and foremost that Amine and his team of staff were welcoming, friendly and helpful as much as they could be. The views of the Atlas Mountains were lovely. This hotel has potential, but needs to polish its rough edges. The hammam/spa and restaurant were not open during our visit and we didn't know this in advance ("not ready" we were told). The location is very far outside of Marrakech, not 30-40 mins as some suggest, but actually 1 hour! There is nothing for miles around - no village, no bus stop. The only way out is via paid taxi or paid day trips. The plumbing was below average and guests needing to make requests for hot water and water pressure on each occasion. Whilst the staff make every effort to accomodate needs, it would be helpful to have a welcome pack and written information about bar and food tariffs; also more effort to eliminate flies was needed (incense etc). With no hammam/spa or indoor restaurant, there's little to do at the hotel aside from lie by the (admittedly, nice looking) pool. Some details need to be addressed around the decor i.e. bolts and handles coming off, unfinished detail around bathroom taps. Even for a 3-star hotel, this needs finishing touches. While we were there, there was a power surge which blew up the sockets and all TV's; granted new TVs were purchased and mounted straight away, I still have a blown iphone plug and I note (with concern) that there were no fire extinguishers in the bedroom areas (as a TV in one room was on fire). Amine and staff were lovely, but overall this was not a good experience due to unfinished detail in the hotel, the very long distance from Marrakech and entirely remote location with no spa facilities or local transport connection or other local people or hotels for miles around. I hope that standards and facilities improve to match the enthusiasm of Amine and the staff working with him. It's a shame we only spent 1 night of 5 there - but we found it necessary to change accomodation on day 2. I wish this hotel and staff good luck for the future, but I can't recommend this in its current state and location to anyone.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kasbah Igoudar

Address: Route Amizmiz Marrakech km7 | 7 km avant Amizmiz, Lalla Takerkoust 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Lalla Takerkoust
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 B&Bs / Inns in Lalla Takerkoust
Price Range (Based on Average Rates): $
Hotel Class:5 star — Kasbah Igoudar 5*
Number of rooms: 9
Official Description (provided by the hotel):
The Kasbah Igoudar ... a small paradise to be carried away by the sensuality of "SlowLife" in other words: the art of taking the time to live ... to return to the source of well-being.With its location away from the stress of the city and the foothills of the Atlas, Kasbah Igoudar is an authentic paradise for nature lovers wishing to spend a stay in a relaxing and breathe fresh air.30 min from Marrakech, your stay you will enjoy a peaceful setting in the snowy peaks of the Atlas in the enclosure of an orchard of olive and fruit trees and make excursions and picnics in the beautiful surroundings easily in Marrakech and the AtlasCommitted to responsible tourism and sustainable development, the kasbah was conceived in full respect of the ecosystem (traditional architecture, use of solar panels, local building materials, water sterilization, UV, organic vegetable gardens) ... more   less 
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Also Known As:
Kasbah Igoudar Lalla Takerkoust, Morocco

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