I have been coming to this Marriott since 2008 and all of my stay has always been a great experience. The hotel has gone through several renovations to include lobby area, rooms, and the gym. The gym initially was small but after the renovation has gone through a major change to include free weights, treadmills, and other fitness equipment. The rooms are always kept nice and clean. The hotel overall provides all the amenities to include a bar, restaurant, and starbucks. Even though I've never used the conference rooms, I noticed there are always conferences and meetings always in session. So, I assume they know how to best support these types of functions. Another nice feature of the hotel is the free parking. This makes it an affordable place to stay specially that it's near a metro stop for an easy DC downtown trip, The hotel and amenities are always in great condition. However, what makes up the hotel are the professional staff that makes it a very pleasant place to stay at this hotel. The staff is friendly, extremely professional, and always willing to accommodate a demanding business traveller such as myself. As you enter the hotel, the front desk to the right will greet you as if you're coming back to the hotel you own. They will take the time to ensure you check in with confidence that you are going to have a wonderful stay. They are always smiling and so pleasant to work with specially after a 6 hour flight. It really provides you a sense of comfort that you are going to be well taken care of the next few days will be there. The hotel restaurant is great for a quiet meal with some great options. However, I prefer the bar area in which is well staffed with another set of people providing great customer service. The servers in the bar are extremely friendly, helpful, and attentive. The food is surprisingly good for bar food and their selection of well drinks, wine, and beer is well stocked. They are open late which makes it a great place to wind down without leaving the hotel specially during a rainy or cold night. I happen to be a Marriott elite member which gives me access to the concierge lounge. I believe this is probably one of the best lounges that I ever visited. I believe the Greenbelt Marriott's philosophy is based on providing excellent customer service. It is apparent that each individual staff takes great pride on the work they do. Everyone is smiling and it always feels that they are always trying to improve in all areas to make the customer experience like no other. I commend the leadership of this hotel and the service they provide to us travelers on a daily basis.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.