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“Staff and service was excellent! Thank you!” 5 of 5 stars
Review of Holiday Inn Washington DC / Greenbelt MD

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Holiday Inn Washington DC / Greenbelt MD
3.0 of 5 Hotel   |   7200 Hanover Dr., Greenbelt, MD 20770   |  
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Ranked #3 of 5 Hotels in Greenbelt
Duxbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Staff and service was excellent! Thank you!”
5 of 5 stars Reviewed January 24, 2013

My daughter had major surgery at a local hospital and we stayed here for 13 nights. It was our home away from home. The hotel staff was fabulous and very caring. A huge thank you to the front desk staff: Chris, Val, John, Daniel, Jack, Rod and Efrem - amazing people. We can't thank them enough for how kind they were to us during our stay. We were there the two weeks before Christmas and the hotel lobby had a beautiful Christmas tree with a fireplace going. A nice place to retreat to after a long day at the hospital. The maid service was excellent too - they were there when we needed them but respected our privacy too as my daughter recovered from her surgery. It was great to have a washer/dryer available to us during our stay. Thank you everyone for your great service!

Room Tip: If you are there and recovering from surgery ask to be on the south side of the hotel where it is qu...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 29, 2013
Thank you for your wonderful comments about our staff and service since this is what we strive for everyday. We truly hope that you and your family are doing well after your daughter's surgery. We hope that you can come visit us again under less stressful circumstances. Thank you again for staying with us and taking the time to write such a glowing review.
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260 reviews from our community

Traveler rating
    80
    103
    53
    17
    7
See reviews for
68
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
New York
1 review
3 of 5 stars Reviewed January 11, 2013

The hotel was nice and clean. Perfect location. The restaurant was nice and the food was good. I was excited to see there was a bar area that had multiple TV's and was willing to change one of them to a game I was looking for. My only complain would be the music. In such an urban area and what seemed to be fun bar the music was outdated, slow, and depressing. I asked about changing the music but was advised that the hotel managment demands that it must be the music that was on or no music at all. I wasn't looking for club music or anything heavy, just a little more contemporary to match the atmosphere. On a good note, the chesapeake wings were the best wings I have ever had!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 29, 2013
Thank you for all of your positive comments about the hotel and the restaurant. We have addressed your music concerns with the restaurant manager and while the music should not be loud it should be more contemporary so that people can still talk and enjoy the atmosphere.
Thank you for your comments and we hope that you willl return soon.
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KY
Top Contributor
65 reviews 65 reviews
55 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 29, 2012

Pros:

- Extremely helpful and kind desk staff.
- Clean rooms and throughout.
- Renovated rooms with single, double beds.
- Connecting rooms available.
- Comfortable beds with 4 pillows (hard & soft)
- Free parking.
- Free, fast internet.
- Restaurant w/ full breakfast buffet (not free).
- Elevators.with multiple floors.
- Good Heat/AC.
- Huge, 40-inch plus TV with over 50 channels.
- Awesome hotwire.com rate ($51-$57)
- Very close to Safeway, stores, and restaurants (Ross, Dollar Tree, Old Navy, Wendy's, etc).
- Close to Beltway (Less than a mile)

Cons:
- Breakfast is not complimentary.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 3, 2013
Thank you for taking the time to write your review. We are very pleased you enjoyed our convenient location and the surrounding popular retail shops and eateries adjacent to us in Greenway Center Shopping plaza during your stay with us. Thank you for staying with us.
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Long Beach, California
1 review
5 of 5 stars Reviewed December 18, 2012

I wanted to say thanks to hotel bar staff. I was in town for family hospital visit. The bartenders, in particular Lisa, cheered me up and kept me smiling during my stay. Also enjoyed walking into the lobby and seeing the big bright christmas tree.

Stayed December 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 3, 2013
We are delighted to hear Lisa cheered you up during your stay with us for a family hospital visit. May 2013 bring you good health and happiness. Thank you for staying with us.
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1 review
5 of 5 stars Reviewed December 12, 2012

Thank you bartender Roxann for cheering me up during the holidays when I'm away from home. The bar & lobby were clean & beautifully decorated for the holidays. Very helpful & friendly staff at this hotel!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 3, 2013
We all know how hard it is to be away from home for the holidays. We are happy that Roxanne was here to cheer you up. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed December 11, 2012

I needed to visit DC, but didn't want to stay in the city. Location was excellent - not too far from I-295/I-95/Rt50. The lobby was appointed nicely, and the rooms were way more than I expected from a Holiday Inn. Bed was very comfortable, and the furniture was very modern and clean. Staff was friendly. Would definitely stay again if I needed to be in the area.

Room Tip: The higher the floor the better.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 3, 2013
Thank you for choosing to stay with us during your visit to the area. We are delighted you enjoyed your stay with us and look forward to welcoming you back should you travel to the Washington, DC area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
md
1 review
5 of 5 stars Reviewed December 7, 2012

good food &ex service with warn welcome by joseph lewis even u on a bussines u having fun
makes u feel like home............keep on with the good job.
il be back for sure .
thx u
good &hard working pepole
u make feel good

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnGreenbelt, Manager at Holiday Inn Washington DC / Greenbelt MD, responded to this review, January 3, 2013
We are very happy you enjoyed your stay with us. Thank you for staying with us during your visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Washington DC / Greenbelt MD

Address: 7200 Hanover Dr., Greenbelt, MD 20770
Phone Number:
Location: United States > Maryland > Greenbelt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Greenbelt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington DC / Greenbelt MD 3*
Number of rooms: 203
Official Description (provided by the hotel):
The Holiday Inn Washington, DC / Greenbelt completes multi-million dollar renovation! The newly renovated Holiday Inn Washington, DC / Greenbelt is a full-service hotel conveniently located near many government and corporate offices: NASA, Verizon, IRS, FDA, USDA, Lockheed Martin, the University of Maryland in College Park, and New Carrollton Amtrak and Greenbelt Metro stations are within 5 miles. Corporate guests will appreciate the free high-speed Internet, and fitness center. Leisure travelers staying at the Greenbelt hotel will enjoy visiting Six Flags America and the Greenway Center Shopping Center, plus the many attractions in nearby Washington, DC, Baltimore, and Annapolis. Sports enthusiasts will be convenient to FedEx Field - Washington Redskins, RFK Stadium - Washington Nationals and DC United, Verizon Center - Capitals, Wizards, and Mystics. At the newly renovated Holiday Inn Washington DC/Greenbelt, our service is outstanding and our accommodations are superb. Kids Eat Free in Willy K's, our comfortable and recently renovated restaurant and lounge. The Holiday Inn Washington, DC/Greenbelt offers two meeting rooms and is located adjacent to the Martin's Crosswinds Catering Facility. ... more   less 
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Also Known As:
Holiday Inn Washington Dc / Greenbelt Md Hotel Greenbelt
Holiday Inn Greenbelt Nasa
Greenbelt Holiday Inn

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