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“My stay at Hilton Garden Inn Greenbelt” 5 of 5 stars
Review of Hilton Garden Inn Washington DC / Greenbelt

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Hilton Garden Inn Washington DC / Greenbelt
3.0 of 5 Hotel   |   7810 Walker Dr, Greenbelt, MD 20770   |  
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Ranked #1 of 5 Hotels in Greenbelt
Certificate of Excellence 2014
A TripAdvisor Member
“My stay at Hilton Garden Inn Greenbelt”
5 of 5 stars Reviewed August 15, 2013

My stay at Hilton Garden Inn Greenbelt was excellent. I found the staff to be very helpful and the accommodations were superb. The breakfast hours were convenient and the menu offered a variety of dietary selections. The amenities were suitable although the pool hours could be expanded. I would rate this hotel as an excellent value.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    182
    109
    40
    16
    17
See reviews for
117
49
26
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 15, 2013 via mobile

I've done a lot of traveling as a consultant. The last time I was in the area, I stayed next door at Marriott Courtyard. It was a good stay, but I was very, very impressed by the hospitality of the staff here. Carol (wait staff) greeted me every morning. Timmit (morning chef) was so helpful with my requests. Everyone at the front desk was always so happy to see me. And the dinner staff was just as equally cheerful and friendly. It seems as if management has created a happy environment for its staff and that it shows in how they treat their customers. Even coming back late at night, the front desk was happy to see me. I felt as if everyone knew me personally. :)

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
1 review
5 of 5 stars Reviewed August 14, 2013

We found our entire stay here absolutely wonderful, The reception staff were friendly and resourceful, the rooms were clean and comfortable (suite with pull-out sofa) and the highlight of the several days that we spent there were the staff in the restaurant where we had breakfasts daily. Timnit and Carol went out of their way to make our stay enjoyable, with smiles, extra service, effort and gave that extra bit more that made us all say, "we want to come back again!" They made us feel at home, and were the major reason we are saying, "Everyone, come to the Hilton Garden Inn at Greenbelt if you plan to stay in College Park MD!"

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 14, 2013

The hotel had great customer service. The property was clean and in a safe and secure area. The room was quiet and the kept clean. The evening snack was an added extra that my wife and myself enjoyed. I would recommend this property.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo Grove, United States
1 review
5 of 5 stars Reviewed August 13, 2013

Staff goes out of their way to assist. Excellent room accomidations and good restaurants nearby. Easy to get to and close to the DC area. Room was very spacious and had a microwave and mini-fridge. Would stay here again if in the area.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, NJ
Top Contributor
66 reviews 66 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 11, 2013

Stayed here while on a business trip. The hotel was easy to find and very clean. I received several free bottles of water, which is always nice. The room had a fridge as well, a must have for me. Free internet, comfy bed, what more can I ask for?

Front desk staff was friendly, but I think he may have been new as the check-in process was slightly clunky. Otherwise this was a great experience!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oxford, OH
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2013

I am a road warrior- and rather particular about hotels. This Hilton Garden Inn is fabulous- the facility itself is very nice- rooms are spacious, well appointed, and comfy. What makes the biggest difference is the staff. Everyone is friendly, happy, and sincerely interested in making your stay the best they possibly can. I appreciated the special attention from the manager-Joseph- he greets every guest. By far- thanks to Rosie - at the front desk- who made a checkin snafu by the travel department of my company not an issue... To chef Joseph- who made me the grilled cheese I was craving - even tho it was not on the menu..... And especially to Joseph the bartender extraordinaire - who created special drinks just for me- and remembered every single time which wine I preferred.
The best-- see if you can persuade Joseph the bartender to sing and dance...LOVE his Jamaican accent singing the kids songs his boys love! Makes all the headache and stress of work dissolve....

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidKasprzyk, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review, August 30, 2013
Thanks nm3481 for awesome comments. Our staff is top notch and they love to be here and serve our guests. We all have a great time together working, as well as playing. You can not train a personality and that is exactly what we look for when we are hiring. It sometimes takes awhile to fill a position, but in the end it is very much worth it for our guests and other team members. Your review was great and makes me so happy. Thanks and hope to see you again!
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC / Greenbelt

Address: 7810 Walker Dr, Greenbelt, MD 20770
Phone Number:
Location: United States > Maryland > Greenbelt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC / Greenbelt 3*
Number of rooms: 155
Official Description (provided by the hotel):
The Hilton Garden Inn Greenbelt hotel is conveniently located just off I-95 and Hwy 495 (exit 23) in Maryland. Minutes away from BWI airport and strolls away from the Washington, DC attractions. Above and Beyond: Each guest room or luxury suite at the Hilton Garden Inn Greenbelt features complimentary high-speed internet access, a spacious work desk and two telephones with data ports and voice mail. Standard amenities in all of our rooms include a microwave, coffeemaker, refrigerator, hairdryer, iron and ironing board. The Hilton Garden Inn Greenbelt, Maryland hotel features 155 oversized guest rooms including 10 two room suites and 3 700 square feet of meeting space, where events and meeting are your place to shine. Leave the details to our dedicated sales team. We offer On-site catering with high quality and varied menus to compliment any budget. We can accommodate groups from 10 to 300. Call our sales office for details. Why pay downtown prices when you can have all you need for a lot less? The Hilton Garden Inn Greenbelt hotel is “Economy Friendly.” We recognize and understand that during these tentative times, a great deal is very important for you and your company. Our hotel has made and continues to make many adjustments to ensure that you are getting the BEST VALUE possible. Complimentary features at the Hilton Garden Inn Greenbelt:• Complimentary parking• Complimentary high-speed Internet throughout entire hotel• Complimentary shuttle service to metro station• Complimentary 24 hour Business Center• Complimentary on site state-of the art Fitness Center• Complimentary faxes• Complimentary remote printing from the comfort of your room• Complimentary USA Today paper each weekday• Complimentary Stay Fit Kits. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc / Greenbelt Hotel Greenbelt
Hilton Garden Inn Greenbelt
Hilton Greenbelt

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