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“Excellent Service” 5 of 5 stars
Review of Hilton Garden Inn Washington DC / Greenbelt

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Hilton Garden Inn Washington DC / Greenbelt
3.0 of 5 Hotel   |   7810 Walker Dr, Greenbelt, MD 20770   |  
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Ranked #1 of 5 hotels in Greenbelt
Greenbelt, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
“Excellent Service”
5 of 5 stars Reviewed December 7, 2012

God Morning,

As a frequent customer at this hotel, I am always welcomed by the breakfast staff, Carol, Africa, and Terry, each one of these friendly faces serves us with a welcoming smile, pleasant conversation, and excellent service. There are numerous places to stay in the area, however, the three of them make it a joy to be with.

I must also compliment the other hotel staff, they are always friendly and willing to work with you no matter the issue...top notch customer service.

Room Tip: If you can, the top two floors are quiet, the suites are worth the money!
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 people have reviewed this hotel

Traveler rating
    146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed December 6, 2012

Every morning when I would wake up, I would always look forward to eating the hot breakfast before doing anything else. I never walked away hungry because the selection of hot foods was vast. Africa and Terry are so helpful and extremely nice. They would always bring my juice as well as talk to me every day about everything and anything. Their service and kindness is impeccable.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, Maryland
1 review
5 of 5 stars Reviewed December 5, 2012

On Sunday Dec,2nd..My wife wanted to try the breakfast at the Hilton Garden inn Greenbelt..We were welcomed by a waiter by the name of Africa right away she welcome us to the resturant..very detailed about the buffet.. got coffoe and drinks right away,she checked on us, and then out of no were a young lady by the name of Stacy i notice you were looking around at the waffle station, we have the best ormletts nice and hot right out of the pan..Let Africa know if you would like to try one and I will take your order..They both didnt know I was a Resturant Manager for Hiltons for years...I was very in pressed with there team work..we will be having Breakfast there every Sunday before Church..

Sam Utley

Room Tip: Hilton Garden inn Greenbelt is the best
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenbelt, Maryland
1 review
5 of 5 stars Reviewed December 5, 2012

Personalized care by so many of the staff, Mariama @ FD is the best we've had in a long time, and Carol heading up the breakfast servers; she remembers everything - exact juice preference, our new grandson, weddings - amazing. Terry with the beautiful smile, and Africa, both so helpful! The breakfast chef rocks! Bivash cleaned our room after hours, even though we had mistakenly left the dnd sign on the door. And high energy Stace-great with weekenders kids.. Thanks to you all. You have made this our #1 choice for DC business.
Thanks for the suite upgrade :-)

Room Tip: Back side of hotel gets better cell phone signal.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Danville, Virginia
2 reviews
5 of 5 stars Reviewed December 4, 2012

everything was perfect the location,rooms the people and the staff and stacey and africa are very nice and friendly.i plan to stay there in the future.the waitresses are very consistent and pretty.the rooms are excellent and comfortably,the family love to stay at this hotel,it is close to family that stay in that area,easy to get around and close to 295 and 495 very convencion for everything.i will be going back.

Room Tip: stay on the south side if u can a better view.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, Virginia
1 review
5 of 5 stars Reviewed December 3, 2012

We recently stayed at the Hilton Garden Inn in Greenbelt Maryland. The hotel desk cler, Mariana was exceptional. We ate the delicious breakfast that they served. Chef Willie made the best omelets. Africa and Stacey could not have been better waitresses. Our family was in the DC area for a funeral. They treated us like royality.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terra Alta
1 review
5 of 5 stars Reviewed December 2, 2012

I have stayed in this hotel for business and just recently brought my family here for a shopping trip. My 10 year old broke a glass in the restaurant and the staff was so quick to clean it up without making my daughter feel bad. She was so embarrassed and close to tears, but the staff (Africa and Stacey) got her laughing. The service is great.

The rooms are clean, the food is Good, and the location is ideal. There is a metro station close by and plenty of shopping.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Washington DC / Greenbelt

Address: 7810 Walker Dr, Greenbelt, MD 20770
Phone Number:
Location: United States > Maryland > Greenbelt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC / Greenbelt 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Greenbelt hotel is conveniently located just off I-95 and Hwy 495 (exit 23) in Maryland. Minutes away from BWI airport and strolls away from the Washington, DC attractions. Above and Beyond: Each guest room or luxury suite at the Hilton Garden Inn Greenbelt features complimentary high-speed internet access, a spacious work desk and two telephones with data ports and voice mail. Standard amenities in all of our rooms include a microwave, coffeemaker, refrigerator, hairdryer, iron and ironing board. The Hilton Garden Inn Greenbelt, Maryland hotel features 155 oversized guest rooms including 10 two room suites and 3 700 square feet of meeting space, where events and meeting are your place to shine. Leave the details to our dedicated sales team. We offer On-site catering with high quality and varied menus to compliment any budget. We can accommodate groups from 10 to 300. Call our sales office for details. Why pay downtown prices when you can have all you need for a lot less? The Hilton Garden Inn Greenbelt hotel is “Economy Friendly.” We recognize and understand that during these tentative times, a great deal is very important for you and your company. Our hotel has made and continues to make many adjustments to ensure that you are getting the BEST VALUE possible. Complimentary features at the Hilton Garden Inn Greenbelt:• Complimentary parking• Complimentary high-speed Internet throughout entire hotel• Complimentary shuttle service to metro station• Complimentary 24 hour Business Center• Complimentary on site state-of the art Fitness Center• Complimentary faxes• Complimentary remote printing from the comfort of your room• Complimentary USA Today paper each weekday• Complimentary Stay Fit Kits. ... more   less 
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Also Known As:
Hilton Garden Inn Washington Dc / Greenbelt Hotel Greenbelt
Hilton Garden Inn Greenbelt
Hilton Greenbelt

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