This was one of the best experiences we have had in quite some time. I called to confirm our reservations the day before we were to arrive and spoke to John at the front desk. He was the most courteous, helpful person I could ask for. He took the time to give me specific directions (since the road was closed from Cherokee to Gatlinburg and this would normally be our travel route). He told me that if our room was ready when we arrived, we could check in early. Unfortunately, it was not quite ready when we got there, but within 10 minutes of checking in, he called us back and we were able to take our luggage to our room and walk next door to the convention center to watch our daughter in a cheerleading competition without being inconvenienced at all!! Our room was very clean and the price was exceptional. Thanks John for your caring attitude!! When we thanked him, he said that was all part of his job!!
- Official Description (provided by the hotel):
- Continental Breakfast is served daily June-October and Saturday, Sunday and holiday mornings November-May. ... more less
- Reservation Options:
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- Also Known As:
- Reagan Hotel Gatlinburg