We stayed 4/12-4/14 at the Smokyland. It was great. I booked using a phone number I found the Gatlinburg website,and didn't know it was a central number,the person taking the call booked a room and didn't mention it wasn't Smokyland. I arrived there and was told they didn't have my reservation,she called the number I had called and found out what happened. The lady at the desk took care of it,and booked me at the same price for Smokyland. Our room was clean and well stocked. There were a couple of minor things I think could be improved on,the pillows were cheap and were wore out,the shower head was very low and it was hard for my husband who is 6'3 to use it. Also the handicap rails were in a bad place and you had to lean on them to shower. But other than that it was great and we're going back in the fall. This isn't the ritz so if valet parking or saunas are your thing you won't be happy but if you want a great location,and a nice room then Smokyland is it
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- Also Known As:
- Smokyland Hotel Gatlinburg