When visiting Gatlinburg with children, it is great to stay at hotels such as the Edgewater in order to be close to all the main attractions, shopping, restaraunts, etc. The price is pretty decent given the proximity to all of the above. Parking is included with the price, just remember to park close to the elevators. Other freebies are WIFI, pool, hot tubs, and breakfast. PLUS, the hotel just went through a major multi million dollar renovation. There is a ok restaraunt onsite. Some of the problems started with the fireplace pilot light going out, not a big deal since the desk will either call maintenance or give you matches. The sink handle falling off, again, not a real big deal, things happen to old hotels. The brown substance dripping off the ceiling of the bathroom started to get my wife and I concerned a bit since it stained whatever it touched. The real problem with the hotel is the lack of hot water. From my talk with the maintenance people, there is a new water heater in the building, but they are trying to get it to work right. Over three days, I never had a hot shower, and after being offered 10% off for our troubles, I will not be going there again. To think they are experimenting with water temperatures with their guest, then act like it is no big deal, is a joke. There are plenty of other hotels along River Street, so keep strolling by this option especially if hot water or cleanliness are an issue.
- Official Description (provided by the hotel):
- Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more less
- Reservation Options:
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