The Edgewater Hotel was acceptable in just about every way. For the price we paid though, we were expecting a higher quality hotel. Granted, we did go in October and the city was packed with leaf peepers, so it's quite understandable why the price was so high.
Our room faced the city and most, if not all, rooms have a balcony which is really nice. There are two chairs and a small table and the view was great with the leaves changing colors.
We went as a group, and the hotel put our rooms side-by-side which was very nice of them. They also allowed us to use the dining room to play cards, which was large and comfortable albeit a little cold.
There were daily breakfasts included in the price, and that was really disappointing. The first day they offered small, flat egg patties that were cold, bisquits and no meat. There was also no yogurt and the only fruit was apples...no bananas or any other fruit. The 2nd morning they offered sausage and waffles, which was better than the morning before. The rest of our group refused to eat the hotel's breakfast the 2nd morning and went out eat downtown.
Our room was very clean and the bed was very comfortable. We loved having a microwave and a small refrigerator. 1 out of the 4 rooms our group was given had a flat screen t.v.
We loved how convenient this hotel was to the main strip. If you crossed the street and cut through the next block, you were right on the strip. There is a trolley stop right out front too.
I'd like to come back to this hotel some time outside of the peak season. Perhaps the breakfasts will be better and the price more in line with the quality of the hotel.
Our room was facing the city and had a nice view of the changing leaves.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review of the Edgewater. I appreciate your comments and am glad you enjoyed the convenience of our hotel and the amenities in your room. I hope you will give us another opportunity to serve you when future plans bring you back to the Great Smoky Mountains and Gatlinburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.