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“Great place for anyone, any age!!!” 5 of 5 stars
Review of Brookside Resort

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Brookside Resort
2.5 of 5 Motel   |   463 East Parkway, Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #45 of 85 Hotels in Gatlinburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place for anyone, any age!!!”
5 of 5 stars Reviewed October 19, 2012

My wife and I just checked in and got to our room after a long traffic filled trip to find an amazing space that immediately made us feel at home! I'm sure that from our very first viewpoint that this place and stay will not disappoint! Thank you in advance Brookside...I know we will be back in the future!

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cornettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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596 reviews from our community

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Clarksville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 13, 2012

This became our fall back hotel since the first was terrible. It was little bit costly for the age of the hotel. But beggers could not be choosers. Overall we liked it. The creek helped with sleeping, fireplace was cool, size of room was great. Door did stick and was hard to open and the elevator slammed open and shut. But the rooms were solid so unless something was really loud like a car alarm, you could not hear anything like at other hotels. Breakfast was free and simple, again free. I would recommend.

Room Tip: Get into newer part.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 11, 2012

My husband and I came here for our honeymoon in the smokies we found this place through Travelocity. The hotel staff here was so friendly and helpful i couldnt belive it. We travel a lot as professional wrestlers and have stayed in dozens and dozens of hotels. The staff here was by far the most outgoing friendly people we've encountered. The pool and hot tub was Awesome and our room was HUGE! We got upgraded to the king we had a fireplace a full kitchen and a big hot tub in the bathroom. We highly reccomend this place as we will stay here every year for our anniversary we possibly can.

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 1Jessiebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilliard, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2012

The people were so friendly. The rooms were a little out dated, but who cares they were super clean. Super cheap, so who could ask for anything else. Their event center was great also. It was nice, clean and big.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank droth30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 9, 2012

I booked on booking.com which gave it a good rating. The pictures of the property are so photo shopped. The rooms are large, dirty, smells musty, and very old. The furniture and carpet need replacing. I would never suggest going to the Brookside. No breakfast, unfriendly staff. Not worth the price. Halls and elevator filthy. Long walk to the main street and shops.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank marcig24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gatlinburg hotels

Dallas, Texas
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 31, 2012

We too read the reviews and even had some locals at a restuarant kind of roll their noses up when we told them where we were staying but the sheets and bathrooms were clean and the creek running behind the room is very relaxing. We too slept with the window open. Wife and I loved the sound of the running water. Rooms are dated but hey, I've stayed in much worse for this price. I would stay here again.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank sidebite252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheboro, North Carolina, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 28, 2012

This was our second stay at Brookside. We love the friendly people, the creek behind it, the location, and the price isn't bad either. ;) ... Brookside isn't your fancy hotel, but it is very clean and we have never had a problem with anything. The girls loved walking along the rocks at the creek and playing on the swings at the hotel. The breakfast was the best free breakfast we've ever had! Not a lot of choices, but it was really good. We stayed 3 nights this past trip. We plan on staying there again next time we visit Gatlinburg. :)

Room Tip: Make sure you ask for a room with a fridge and microwave ;) Not extra charge, but really helps with...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank January W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Brookside Resort

Address: 463 East Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 85 Hotels in Gatlinburg
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you’re on the property, it feels like you’re in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a Pavilion for covered picnic facilities, a sun deck, BBQ Grills, 2 heated pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", an Oatmeal Bar with brown sugar, raisans, dried cranberries and pecans, a variety of cold cereal, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg’s premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent tens of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, inroom safes, new linens much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

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