This is an average hotel for amenities. However, for my family the most important features were met: Rooms were clean and spacious; beds were comfortable; maintenance was above average. The only problem we encountered was a non-working AC unit on first day there. They attempted repair twice and before the second night, we were moved to a new room. AC worked fine in the new room. There aren't any outstanding "views" at this hotel (i.e. balconies overlooking streams, etc.) but the proximity to Gatlinburg is great, walking distance to Ripley's Aquarium and other attractions. Hotel was competitively priced.
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- Also Known As:
- Best Western Crossroads Hotel Gatlinburg
- Best Western Crossroads Inn Gatlinburg
- Best Western Gatlinburg
- Gatlinburg Best Western