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“Great location, hotel ok” 3 of 5 stars
Review of Chalet Inn

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Chalet Inn
2.0 of 5 Hotel   |   516 Sunset Drive, Gatlinburg, TN 37738 (Formerly Fabulous Chalet Inn)   |  
Hotel amenities
Ranked #63 of 87 Hotels in Gatlinburg
Worth, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, hotel ok”
3 of 5 stars Reviewed May 29, 2012

We stayed at this hotel during Memorial weekend. The location was great (upper part of the hotel). We had awesome views of the mountains and town. The pool was great as well! The room was large and spacious, but it needed a good scrub down. It's an older place, it just needs a good cleaning.

Room Tip: If you are going to stay hear, call ahead and tell them you want a very clean room so the housekeepe...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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115 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed April 23, 2012 via mobile

I took this trip with my wife and 2 daughters. Our room on arrival was clean and larger than expected. Staff was very helpful and friendly and I plan to stay again.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 1, 2012

My husband and I had made plans to go to Gatlinburg for New Years Eve and have a Ball.... However we were in for a rude awakening. If you want a nice clean room you do not need to look here at all. Upon arrival we checked in and like most everyone we paid cash. That was the first mistake.. Dont never pay here until you look at what you are receiving. We get to the room and my husband checks the bed out first thing....and was he in for a surprise. Sheets had not been changed they were dirty with footprints on them also pubic hair as well....... So we go down to the office and complain. Needless to say I was told to go back up on the hill and find the maid to tell her to come and change the sheets. Also the bathroom had not been cleaned as well, this place was nasty and musty with an old smell that would not leave. However I found the maid and she came and changed the sheets and cleaned the bathroom and was very apologetic and made a phone call to a manager and were supposed to be accomodated upon check out but unfortunately we were told that the problem was resolved and they didnt feel like they needed to accoodate. We hope we did not contract anything with this one nite stay.. Will never stay at any of these properties again...The pictures on the website is a joke.. THIS PLACE SHOULD BE CONDEMNED..........

Room Tip: Not any that we were told all are about the same.
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  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Top Contributor
135 reviews 135 reviews
27 hotel reviews
Reviews in 68 cities Reviews in 68 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 1, 2012

We have stayed at this facility on and off since 1999. It has a great view and is quiet, but close to the action in Gatlinburg. However, in the upper chalets, there is a constant problem with getting and keeping a high speed internet connection. They say the router is down in the lower building, but they don't fix the situation. If you need internet, go somewhere else. Also, water in shower will turn hot really fast, then cold. On our last trip, there were a lot of dead bugs on the floor in the bathroom area. When we complained, we were told that means that the exterminators were doing their job. Some tweaks to this property and it could be great once again!

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Maynardville, TN
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2011

My daughter, son, his girlfriend, and I decided to go to Gatlinburg on the spur of the moment at the end of our fall break. We didn't realize how hard it would be to find a room in Gatlinburg during the month of October. After checking out several hotels that had "no vacancy," we found Fabulous Chalet Inn. My daughter is in a wheelchair and we needed a room that would be large enough for her to get around in. We were placed in a first-floor room right on the creek. It was very clean and pleasant. The beds and pillows were very comfortable. My son and his girlfriend enjoyed walking along the creek. We felt the price was fairly reasonable. (With tax and AAA discount -- about $100) The only complaint we had was that there was no microwave in the room (we had pizza left over that we wanted to warm up). I would definitely stay at this hotel again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2011 via mobile

we stayed in a jacuzi "suite" for 156.00 that was old, musty, carpet was coming up where i was trippubg over it and im 6.5 month pregnant. Their were dead bugs everywhere, my husband killed a spider on the ceiling above my head. Cob webs everywhere! everyhing smelt bad, It was a nightmare! not a cheap stay by any means. worst hotel i have ever stayed in. Go somehwere else for the money!

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gastonia, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2011

We came to Gatlinburg with a reservation at another hotel only to find when we arrived they had given our room away. With a one year old in tow that was def tired of being in the car we went on a search for a room. We needed a room that had a seperate bedroom so we could put her to bed and everyone else be able to stay up after 8 w/o bothering her. Fabulous Chalet Inn was the only place we found this kind of room for a great price! The staff was so overly friendly and our room was so clean and perfect for what we needed. I would def recommend this place to anyone. Its def not a Hilton and its old and needs some remodeling but the location was perfect! It was off the main strip but close enough to walk if you wanted. My family and I loved it there and we will def return to the Fabulous Chalet Inn when we are in Gatlinburg!!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Inn

Address: 516 Sunset Drive, Gatlinburg, TN 37738 (Formerly Fabulous Chalet Inn)
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #63 of 87 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Official Description (provided by the hotel):
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western

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