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“Best Western Twin Islands” 4 of 5 stars
Review of BEST WESTERN Twin Islands

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BEST WESTERN Twin Islands
2.0 of 5 Motel   |   539 Parkway, Gatlinburg, TN 37738-3201   |  
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Ranked #25 of 87 Hotels in Gatlinburg
Salisbury, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best Western Twin Islands”
4 of 5 stars Reviewed September 17, 2013

had a great stay at hotel. will bring others and little ones back for a stay. have everything very close. had a great playground for kids,could walk down to creek, and breakfast. enjoyed the stay.trolley stop within a block. restaurant next door and within walking distance..

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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625 reviews from our community

Traveler rating
    203
    203
    128
    56
    35
See reviews for
231
252
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Gaffney, South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 16, 2013

Booked a suite 2 months in advance for our 2 nd Annv. wanted a room with a fireplace and told i'd get one , well guess what no fireplace in my suite . I could have saved money by using a service and the man that took my reservation at Best Western said if i used a service i might not get the room i wanted . WELL I STILL DIDN'T GET THE ROOM I BOOKED and the GM sent me a message after i filled out the review and when i emailed her back , guess what it failed . SO WHAT A BIG JOKE

Room Tip: Go to a place that really cares they want your business
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Stayed September 2013, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion, Illinois, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 15, 2013

Booked from the internet after reading many reviews, we were very disappointed with the room. not what I had reserved at all,supposed to have a balcony with a view,king size bed. It was old and dark with no view at all except the parking lot from a window,no balcony.Bed was upstairs in a dark little space and it wasn't a King...service wasn't that great either,not very friendly. we decided to eat breakfast out after we saw rest of place...Charged way too much for this room.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CINCINNATI
1 review
3 of 5 stars Reviewed September 14, 2013

Very good location, within walking distance to downtown Gatling. We stayed in a suit that had 2 queen beds, that were in a separate room from the living/kitchen area.The set up was nice, but the kitchenette could have been a little better. Could use a bigger coffee maker, and maybe some forks, spoons. A few things would be nice. The beds we very comfy, but the a/c smelled of mildew, that forced us to use is as little as possible. Overall stay was Ok, would more than likely choose another place for our next stay. The cleaning lady we had was amazing, and she took very good care of our room during our stay, by FAR the highlight of our stay. Thanks Linda!

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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Gatlinburg, United States
1 review
3 of 5 stars Reviewed September 10, 2013

Staff very friendly and helpful. Size of bathroom a shock, very small and compact. Room size very small for the amount of furniture and 2 queen beds in room. Parking near room can be a challenge. Hot breakfast was good and there were several choices. No breakfast meats. A very old building that needs remodeled. Beds very hard and firm.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute, IN
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 9, 2013

The hotel room was very clean and the location was very convenient. Just a short walk and you are in the middle of everything. I like how the bathroom seems sorta separated from the room, and in our room, we had a sink in the bathroom and one outside, which is awesome when you have a few people trying to get ready. The little creek that is behind the room was nice and we enjoyed seeing the wildlife. The ducks would come right up to the door. The pool and hot tub were just right, too! We would stay here again! The only suggestion I have is to add curtains over the small window in the room- when the sun comes up it wakes everyone up.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Cincinnati, United States
1 review
3 of 5 stars Reviewed September 9, 2013

Motel is in a great location! Close to everything.Although the rooms are dated it was a comfortable stay. The playground is great. The pool needs towels readily available. I think investing in some improvements in the rooms and outside would be great for this place. But overall stay was good. I would bring my family back for sure.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Number of rooms: 113
Official Description (provided by the hotel):
Situated in the stunning Great Smoky Mountains National Park, your Gatlinburg hotel offers a great location as well as the best amenities. Enjoy a playground on the property, ideal for families traveling with kids. The Little Pigeon River runs completely around the property, with a river walk on site. The concrete walk around the river is ideal for a romantic evening stroll or to instantly get in touch with nature. A picnic area with grills completes this picture of perfection, and is a big reason why this Gatlinburg hotel is a favorite in the summer months. ... more   less 
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Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

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