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“Difficult property to rate...3 or 4 stars??” 4 of 5 stars
Review of Zoders Inn & Suites

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Zoders Inn & Suites
402 Parkway, Gatlinburg, TN 37738-3008   |  
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Hotel website
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Hotel amenities
Special Offer
Early Bird Summer Special
Ranked #12 of 86 hotels in Gatlinburg
Franklin
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Difficult property to rate...3 or 4 stars??”
4 of 5 stars Reviewed June 17, 2013

How to rate Zoders...? Yes the rooms are on a large stream. Balcony right over the stream. Many hotels in the area can boast this - but Zoder's had the prettiest river/landscaping of the properties that I could see from the strip. Lovely and relaxing. It is off the beaten path - in an area that is beginning to look run down. Still very walkable to all the area sights - but off to one end (away from the park) and with lots of closed properties around it. Upside - it was quiet. Beds in our room were doubles - not queens (probably wouldn't fit well). Bedding and pillows - average. I'm guessing the hotel was last updated in the 80s (extra phone in the bathroom, racket ball courts in the fitness area), but overall, well maintained for an older property. And, most of the properties within walking distance are older properties. Breakfast is average: toast, bagels, cereal, boiled eggs, etc. Wine and cheese was average: Barefoot wine in very small glasses, Chex mix with some cut up cheese and sausage. Milk and cookies were a nice touch! Soft chocolate chip cookies (like Entenmann's). Nice outdoor pool and indoor pool with sauna. My room rate for early June was $98. If I go back I will probably shop around and compare to see if what's available towards the middle of the strip. But, I would stay here again.

Room Tip: There are some rooms that are not over the stream....
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • German first
  • Any
English first
NOVA
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 16, 2013

Really don't understand the ratings because TA reviewers are typically right on target. First, ensure that you understand they have double beds...not queen beds. They say double on their site so my fault but how often do you book a room that's not a queen? The mattresses and pillows are uncomfortably lumpy; we had a hard time getting to sleep. The room had a window AC which meant is was either blowing cold or you got to listen to it kick on and off throughout the night. The room seriously needed attention...dated to the 80's. The free breakfast wasn't impressive. Yes it has a balcony overlooking a stream but we found out there were better hotels with that amenity. They advertise WiFi. Maybe during the day but definitely not in the evening. The polite person behind the desk let me know that sometimes the concrete between rooms is a problem and everyone is using it in the evening. Want to watch something on your Kindle or iPad? Nope. The staff is very nice and it was affordable but it should not be ranked so high on TA. If I had been able to see the property first we would have paid more to stay at another hotel. Sorry, Zoders.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Park, Florida
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 14, 2013

Gatlinburg can be a hectic place, and Zoder's offers a peaceful place to stay. Keep in mind that this hotel is on the far end of the main street that runs through town [called the Parkway]. However, it provides easy access to Pigeon Forge. The hotel is older, but is well-maintained and seems to be staffed by dedicated employees. We would return to this property. Dora was an excellent housekeeper, and the staff replaced our television after we experienced poor tv reception. Our room had the best lighting that we've experienced in quite some time. Our bed was soft, yet very comfortable, and the pillows were fluffy and substantial. We never heard a sound even if there were neighbors next door. If you are a light sleeper, the air conditioner cycles between the fan and ac without cutting off which is something I always look for. While some reviewers have found the stream too noisy, we loved the noise and the beautiful view.

Room Tip: The Zoder's website is very helpful when making your room selection.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indiana
Top Contributor
170 reviews 170 reviews
161 hotel reviews
Reviews in 71 cities Reviews in 71 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed June 12, 2013

Really. Yes, a river roars by your outside patio door. Free wine and cheese reception. Family run. Laundry room. Friendly staff. Very clean. Free computers and laundry room. Front desk staff very helpful. Authentic Tennesse folks. Handy location.

Room Tip: Ask for a room facing the river. I think most do. It's like camping but you get a bed.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morgantown, West Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

This is our third stay in the past six years and we simply love this place. While you can find others places that are newer and located a little closer to the heart of Gatlinburg, I doubt if you will find a staff that works harder to make your stay a good one. If you want a clean room, affordable rates, a relaxing stream just below your room's balcony, and a room within easy walking distance to the heart of Gatlinburg, then Zoders Inn & Suites is your place.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringgold, Georgia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 10, 2013

We have been staying at Zoders periodically for forty years. We always ask for a room with a balcony that overlooks the stream. We have never been disappointed. We love to sleep to the sound of the water rushing down the stream. The hotel is kept up very well, and the grounds are very nice. Some of the rooms are beginning to look a little dated, but we can always count on the rooms being very clean and comfortable. Location is great as well.
Breakfast is typical, but they offer wine and cheese, and cookies and milk in the evenings.
I would highly recommend this hotel.

Room Tip: Ask for a regular or executive room over the stream.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulls Gap, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2013

Great experience at Zoders. Had a first floor room with a balcony over the stream. Spent most of my time on the balcony relaxing in the lounge chair enjoying the view and the sound of the water. Staff was very friendly. Loved the cookies and milk. Enjoyed walking around the property and feeding the ducks. Will be back.

Room Tip: First floor with a balcony over the stream
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Zoders Inn & Suites

Also Known As:
Best Western Zoder`s Hotel
Best Western Zoder`s Hotel Gatlinburg
Best Western Zoders Hotel
Best Western Gatlinburg
Gatlinburg Best Western
Zoders Inn
Address: 402 Parkway, Gatlinburg, TN 37738-3008
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Gatlinburg
#12 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Located on the main parkway in Gatlinburg, Zoder's Inn & Suites is the perfect place to stay for singles, couples & families. Zoder's Inn, secluded as it may be, is located in downtown Gatlinburg just four blocks from the main shopping area. The beautiful Roaring Fork Creek runs directly through our property and provides a great sense of peace and tranquility. Our six quiet acres are outside of the hustle and bustle, but still convenient to anything you may have on your itinerary. We are also on the Gatlinburg Trolley Route if you wish to relax and soak in the sights of downtown. We hope to see you and look forward to your stay at Zoder's Inn & Suites! ... more   less 
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