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“Nothing special here” 3 of 5 stars
Review of Smoky Mountain Farms Jelly House

Smoky Mountain Farms Jelly House
458 Brookside Village Way, Gatlinburg, TN 37738
(865) 436-4049
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Ranked #13 of 76 Shopping in Gatlinburg
Attraction details
Painted Post, New York
Top Contributor
159 reviews 159 reviews
47 attraction reviews
Reviews in 64 cities Reviews in 64 cities
83 helpful votes 83 helpful votes
“Nothing special here”
3 of 5 stars Reviewed May 8, 2013 via mobile

Nothing made here. Most there syrups have no real syrup in them, just corn syrup and sugar. Jellies had little flavor and lots of sugar. People working weren't very friendly or helpfully. Would not recommend waiting your time here.

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhbears, Owner at Smoky Mountain Farms Jelly House, responded to this review, September 10, 2013
Almost all of our Jams, Jellies, Preserves, Butters and Syrups are made right here in our shop. We use only pure cane sugar and do not use any corn syrup in our products. We strive to use only the best quality fruits and concentrates to produce our products and try to provide a variety to suit every taste. We are sorry that you did not feel that the employees were friendly or interested in your visit. We realize that our customers experience is the most important goal of our business, and want to have friendly and outgoing staff in our store. Please let us know when you feel that you have not received "great customer service". We will do everything possible to make improvements. Hopefully, you will give us a chance to change your mind about us the next time you are in Gatlinburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Columbia, South Carolina
Reviewer
5 reviews 5 reviews
3 attraction reviews
4 helpful votes 4 helpful votes
“Spoiled products,use caution”
2 of 5 stars Reviewed April 29, 2013

I purchased 2 small containers of jelly from here. I brought them home and the next weekend I opened one for the first time it was the Pumpkin butter,it was molded on top,so I opened the 2nd jar which was moonshine jelly and it too was molded on top. They must have some type of issue with their lids or improper sealing. Use caution when buying items from there,you may want to open them before you leave the store.

Visited April 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Awesome place!”
5 of 5 stars Reviewed February 25, 2013

Awesome place! A must for my family whenever we come to gatlinburg. It's the first place I recommend to anyone I know traveling here as well. Don't miss out :)

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
19 attraction reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
“Best Jelly Anywhere”
5 of 5 stars Reviewed December 4, 2012 via mobile

Great selection of jelly. Cinnamon apple is my favorite and fox grape is good too. Good selection of honey also.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great place to visit...”
5 of 5 stars Reviewed October 22, 2012

A "must stop here" place on every visit to the Smokies. Great variety of jams, jellies, sauces, etc. Love their strawberry preserves! Very friendly people & awesome service!

Visited October 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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