We stayed at Tree Tops Resort for our FIRST TIME on the week of March 27 through April 3, 2009. I can wholeheartedly recommend the resort to any family wanting to be close to all of the action of Downtown Gatlinburg, while also enjoying the peaceful setting of a resort that is up in the mountains on a quiet road away from the main strip. It really is the BEST OF BOTH WORLDS.
First let me start off by saying that our family has traveled to many destinations around the world. And we have stayed at timeshares that have been great, and some that are so-so. To give you an idea, I'm ranking places like the Kauai Marriott as a 10 and the Orange Lake in Orlando a 7. I would give Tree Tops Resort an overall 8.5 when compared against the places we have traveled.
The 2 bedroom we stayed in was EXTREMELY clean. We had 2 balconies (one from our living room, and one from the master bedroom). The kitchen was fully stocked with utensils, cooking wares, and dishes. The scenery was so gorgeous - remember you are in the mountains - not a oceanfront beach house. Perhaps it was this setting that made the decor in the room feel quaint, almost home-like. It's not an ultra-modern resort with Wi-Fi or Flat Screen LCDs in every room, but it makes you soak in why you came to the smokies in the first place. A perfect example of this is the mountain stream that runs along the property that is stocked with trout. The furniture is real wood. The accents are floral drapes, that to me made me remember my parent's home in the 80s, but fit perfectly with what I saw throughout Gatlinburg (in the shops, restaurants, etc). They had a DVD+VCR in the living room, a VCR in the Master Bedroom, Jacuzzi bathtub in the Master bathroom, full bath for the kids, Radio with dual deck tape/record player in the second bedroom, a Radio/CD player in the living room, as well as a Fireplace that was timer based (natural gas I presume).
The Indoor Pool was a bit busy at times, as I expected. What else do kids want to do when the weather gets a bit cold at night in early spring? And the pool fit that bill. Our kids and I loved it. They have outdoor pools that looked great, but were to open later in the season.
Looking for internet connection? The activity center (in building 9) had Wi-Fi available, and a walkup computer that had a signup sheet for 30 minute intervals. While we were there, I NEVER saw anyone waiting for it. They had a Nintendo Wii and flatscreen LCD there as well. The activity center had puzzles, dominoes, games, and a pool table as well. If you got thirsty, they had cups for self serve coffee and fountain drinks available for free. The staff there were great, and would help you in reserving any of the shows in Gatlinburg/Pigeon Forge for you at their discounted rates.
Working out? Building 4 houses the workout facility that has modern workout equipment. I didn't get a chance to use it, but I did walk the grounds to find it, and see if it was a good facility. And it is.
I had read many of the reviews on here before staying at the Tree Tops Resort in Gatlinburg, and after having stayed there, I can wholeheartedly say that the stay you have is what YOU make it. The facility and the staff I saw were all great.
Reading how $5 parking in Gatlinburg affects some people's review of Tree Tops Resort boggles my mind. Speaking of which, the parking at the resort was EXCELLENT (and of course free). I never had an issue in finding parking, and it was always close to our 'room.'
When we were preparing to leave, two of our kids ages 5 and 7 were crying because they did not want to leave. It's 20 plus days later, and our children keep talking about the great time they had there.
Needless to say, I'm happy to say, we've booked our next stay, in the exact same room next year!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.