I was concerned after reading mixed reviews for the two Red Roof Inns in Gatlinburgh. I changed my reservation to the Hemlock Street one after reading the Convention Center location was noted as dirty by several guests. What I can say is the location is beautiful. It sits off the main road up higher on a hill and has great views from most of the rooms. The rooms are large and clean. Beds were comfortable, sheets were a little worn, but fine. Breakfast was included but was carb heavy. Waffles, bagels, cereal.....sigh. Would I stay again? Absolutely.

The hotel was over priced when compared to others in the area with similar amenities. Property was not well maintained with attention to pool and landscaping being needed. The housekeeping services were very poor. Towels had to be repeatedly requested, beds were not made and linens were not changed during our stay. We will not stay at a Red Roof Inn again.

I was skeptical about booking because of the recent bad reviews, but I have always liked Red Roof so I bit the bullet. We were so happy with our room!! It had everything and was very very clean. Actually one of the cleanest places Ive ever stayed. Im extremely picky about bathroom cleanliness and i couldn't find much wrong here. The jacuzzi tub was great! It was clean, and worked well. The fireplace was gorgeous and our balcony wrapped around the building and overlooked the mountains. We had a microwave and a mini fridge, which we did not expect. The room was perfect. Would've loved to stay a few more days!

We stayed at this hotel on October 12,13,&14th 2012. I didn't know what to expect after reding the reviews, and I almost cancelled. I kept my reservattion because we travel alot, and I have never stayed at a Red Roof Inn I was disappointed in. We have stayed in various name brand chains, and they all seem to differ, but I was not wrong in staying here. We were in room 707. The room was very nice, the bed was comfortable. It was clean, no odor, no fleas, nice view from the balcony. My 4 year old twin boys loved seeing dogs around the place. The boys loved the bear waffles for breakfast! We left to go to another place after three nights because I had bought a groupon to another local place, but believe me, I wish I had paid the extra 20 bucks per night and just stayed here because that was the most miserable three nights my husband and I had!! For the location, price, and comfort, do not hesitate to choose this hotel!