We are currently at waterfall lodge for 6 nights We have been here for 3 nights. We have 16 people, and it is about the right size. The kitchen is nice. The cabin is clean unless you wear white socks.
It is our third day here and we have called the office 3 times to fix the toilet in the main bathroom in the entryway. The handle is broken so it can't flush. This is quite the inconvenience and we get the same answer each time we call. "We cannot give you a time over the phone that it will be fixed, but as soon as possible."
I'm guessing that they only do repairs after you leave. And according to their contract that you sign, there is no refund for anything that is broken.
The Lord of the Rings pinball machine and the air hockey are a big hit.
Be aware that there are 3 separate locations for check-in for the Gatlinburg Falls Resort cabins, and half of our party went to the wrong one, along with a lot of other frustrated people that we were in line with.
All in all our family is having a great time. The first night we used the charcoal grill, and it was great. The rest of the time so far we are splitting up into groups and going to Gatlinburg and Pigeon Forge to enjoy what they have to offer.
- Also Known As:
- Gatlinburg Falls Hotel Gatlinburg