Easy to see why this is the top rated hotel in Gatlinburg. We were on the third floor in a king room. Included were a balcony, microwave, refrigerator and nice flat screen tv. Also included were a recliner, two chairs and a small table. Bathroom had a jacuzzi tub, sink and toilet. Just outside the bathroom was another sink with lots of cabinet space. This is great when more than one person is getting ready to go out. As others have noted this is an older building but it is one of the cleanest places we have ever stayed. The fixtures in the bathroom while older were spotless with faucets that were literally gleaming. The lady at check-in was very helpful with suggestions for lunch and dinner. We will stay here again next time in Gatlinburg.