This may be one of the best (if not the best) maintained hotels in the Gatlinburg area. This hotel does not have the "worn down" look like many hotels in the area. The room we had was very spacious and very clean. Even during their busy season, we had a very quite stay. I love the extra sink/counter area and the rocking/reclining chair (I wanted to take it home). The staff is very friendly. Location is great, just a very short walk to the "main drag". Wish we would have had time to use their Jacuzzi room. I'm adding this to my list of favorites for Gatlinburg and I think you will to.