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“Nicest managers I've encountered” 4 of 5 stars
Review of Econo Lodge Inn & Suites

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Econo Lodge Inn & Suites
2.0 of 5 Hotel   |   135 Reagan Dr., Gatlinburg, TN 37738   |  
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Ranked #24 of 87 Hotels in Gatlinburg
Ceres, California
1 review
42 helpful votes 42 helpful votes
“Nicest managers I've encountered”
4 of 5 stars Reviewed January 10, 2014

I travel a lot for business so I've stayed in hotels hundreds of times but I felt the managers at this site were more than accomodating. We had a two night stay with my mom and niece. We have to travel with my mom's poodle because it takes insulin. The manager gave us an extreemly large ground floor room with fireplace. We also were given great suggestions for shows and hotels. The location was excellent. The place is fairly clean.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, January 11, 2014
It was a pleasure accommodating you and your family! We are pleased you enjoyed your room and your stay with us. We are looking forward to a return visit on your next trip to Gatlinburg. Thank you for taking the time out of your busy schedule to write this wonderful review.
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257 reviews from our community

Traveler rating
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    52
    17
    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Athens, Tennessee
2 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 9, 2014

Every member of staff I've come across in this hotel has been wonderful. Great value for a mini vacation. The rooms were clean abet somewhat outdated (they are current renovating some rooms when we were there). Close to everything. We were able to walk to all the major attractions in Winter without freezing! We have no complaints.

Stayed January 2014, traveled with family
Was this review helpful? Yes 39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, January 16, 2014
We are delighted that you enjoyed your stay with us! I have shared your review with the staff and we want to give you a big Thank You for all your kind words. We are in the process of doing renovations to all the rooms. On your next visit to Gatlinburg stop in to see all the changes that have been done.
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Waycross, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 31, 2013 via mobile

We left the Microtel during our recent visit to Gatlinburg unsatisfied.We went next door to the Econolodge and spoke with the manager and asked if there were any rooms avalible.This was the best thing that happened during our trip.The staff was extremely friendly the room was a two room suite with two king beds my kids were able to rest comfortably.Our trip turned around because of you guys we will be back! We could not thank you guys enough!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, January 3, 2014
We are also happy that you found us! It was a pleasure accommodating you and your family. Thank you for the great review and we are looking forward to your return visit in the new year!
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NJ
Top Contributor
106 reviews 106 reviews
22 hotel reviews
Reviews in 45 cities Reviews in 45 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed November 21, 2013

My boyfriend and I just came back from a roadtrip and stayed in Gatlinburg here. Upon checkin the staff was extremely friendly. The room was a great price and she even upgraded us to a room with a fireplace. The room was very clean and large. Its location is PERFECT right down the street from the town. We parked the car and spent the day and night on the town. We definitely recommend staying here and will again!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, November 23, 2013
We are very pleased that you enjoyed your visit with us. Your kind words are appreciated and have been shared the rest of the staff. We are looking forward to your return visit! Thank you for the great review and have a happy holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 13, 2013

This was a nice place to stay! We stayed in a room with 2 queen beds and a pull out sofa. Very spacious room. Great for a family of 5! Breakfast was fine. Had all you need to get your day started. Check-in was easy and room seemed clean. Would stay here again!

Room Tip: The suites have plenty of room for a family of 5!
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, November 16, 2013
We are very pleased you enjoyed your stay with us! Our suites are roomy for families and the fireplace in winter makes it even nicer. Looking forward to your next stay. Thank you for taking the time to write this review.
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Louisville, Kentucky
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed November 3, 2013

This is a really good hotel. The suites are very nice. The staff is personable. Great location. Easy walking to main strip. Pets are welcome. Have been staying at this hotel for over 20 years. Highly recommend.

Room Tip: There is not room service or fitness center.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, November 9, 2013
Thank you for your recommendation. We enjoy to see you each time that you come in. It makes us so happy that we have guest that keep coming back. This tells us we are doing something right. Looking forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 3, 2013

For a 2-star hotel, this place is better than I expected. The location is great - central Gatlinburg, easy walking distance to tons of restaurants, the Sky Lift, Ole Smoky Moonshine, and lots of other attractions. Plus parking is free (for 1 car). Their breakfast selection is limited and 100% carbs - toast, waffles, instant oatmeal, and weird-tasting donuts, plus coffee/tea/juice. With all the pancake houses in town, you've got to go out to breakfast at least one morning anyway!

Our room had 2 queen beds, one of which was comfortable and one that felt like a sack of springs. Luckily we were just 2 travelers sharing a bed. When we arrived, 2 of the 3 lights in the room had burned out bulbs. The front desk replaced those for us quickly. The staff overall were pleasant and helpful. The room was relatively clean, except for a swarm of fruit flies that seemed to be living in the sink. I liked that the room had a sink inside the bathroom as well as outside - made it easier for 2 people to get ready in the morning. The bathtub has jets and I guess you can use it as a whirlpool. I didn't try that. The tub has a sort of seat-thing in in that sticks out from the wall and impedes your movement while showering. The only other problem we had with the room was a lack of electrical outlets for our personal electronic devices. There isn't even an outlet next to the table where one would presumably use a laptop. The hotel does provide free wifi with decent speeds.

So overall, if you go in with low expectations, you might be pleasantly surprised! The rates were affordable for traveling at the peak of leaf season. But if we went back to Gatlinburg again, I might try to stay somewhere with a higher star level.

Room Tip: 4th floor has some limited mountain views
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review, November 9, 2013
Thank you for the review. We are pleased you enjoyed your stay with us. We hope to see you next time you are in Gatlinburg!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Inn & Suites

Address: 135 Reagan Dr., Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Econo Lodge Inn And Suites
Econo Hotel Gatlinburg
Econo Lodge Gatlinburg
Gatlinburg Econo Lodge

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