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“Disappointment” 2 of 5 stars
Review of Park Grill Restaurant

Park Grill Restaurant
1110 Parkway, Gatlinburg, TN 37738
+1 865-436-2300
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Ranked #32 of 174 Restaurants in Gatlinburg
Price range: $4 - $36
Cuisines: American, Seafood, Steakhouse, Bar
More restaurant details
Restaurant details
Good for: Romance, Large groups, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert, Private Dining
Description: Here at the Park Grill, we welcome you and your family to Gatlinburg and the Great Smoky Mountains with hearty fare, an open door and a friendly smile. Our guests experience all the classic flavors of Southern Appalachia while dining in the comfort of our rustic mountain lodge.
Louisville, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Disappointment”
2 of 5 stars Reviewed October 1, 2012

I am very disappointed to learn that Park Grill Steakhouse no longer has their "Early Bird" menu. The last time we visited, we felt that the dinner items we ordered had gone a bit downhill in quality. I do not mind paying for good food but when I do, I want what I pay to be worth it.

  • Visited January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
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851 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Madison
Contributor
18 reviews 18 reviews
9 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Service and food not as good as in the past”
3 of 5 stars Reviewed September 30, 2012

In the past when we ate here we always raved about not waiting to go back next time we visit Gatlinburg. This time not so much. Our waiter was not very friendly. He never asked if we would like more bread, he never came back to refill our glasses. The salad bar was good but not out of this world. We ordered the prime rib and normally it is so good we can't wait to go back. This time we left both stating maybe next trip we should try a different steak place. Of course, with our waiters attitude we were not eager to say we would want to go back.

  • Visited September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“"Early Bird Special Not So Special"”
3 of 5 stars Reviewed September 29, 2012

We stopped here for dinner because of the reviews and the Early Bird Special Sign. The atmosphere and salad bar were exceptional. We ordered the crab and lobster bisque and the smoked trout dip. Yum! Very Good! But......we ordered the rainbow trout and grilled shrimp which were on the "early special" menu. Actually, " not so special" - the trout was good but the portion size was a joke - seriously maybe 4 or 5 bites, the shrimp were not that good (I got 6) and very small. Seriously, the sign Early "bird" Special is correct if you are planning to eat like a bird. This establishment would get a much better review from me if they would ditch the specials and stick to the menu.

  • Visited September 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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McMinnville, TN
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Good place”
5 of 5 stars Reviewed September 27, 2012

The salad bar is so good. Very fresh and lots of choices. I had steak and it was good. They had a live music that was enjoyable too.

Visited September 2012
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River Ridge, Louisiana, Usa
Top Contributor
86 reviews 86 reviews
47 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Tough Steak”
2 of 5 stars Reviewed September 25, 2012

I mean really, how is this place rated so highly? How can they make a medium rare ribeye steak chewy? How do they make a filet difficult to cut? I think they use inferior meat, that's how!

Visited September 2012
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SDProfessionals, Public Relations Manager at Park Grill Restaurant, responded to this review, October 4, 2012
We can assure you that we use only the finest, freshest cuts of naturally aged steaks and are addressing your concerns with our Kitchen Manager. We truly do appreciate your feedback and will take your response to improve our dining experience for everyone.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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