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“Good food and service” 4 of 5 stars
Review of Best Italian Cafe & Pizzeria

Best Italian Cafe & Pizzeria
968 Pkwy Ste 9, Gatlinburg, TN 37738-3137
8654304090
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Ranked #54 of 174 Restaurants in Gatlinburg
Price range: $10 - $15
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Takeout, Delivery, Late Night, Dessert
Dayton, Tennessee, United States
Senior Contributor
40 reviews 40 reviews
25 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Good food and service”
4 of 5 stars Reviewed December 24, 2014 NEW

We always seem to find our way here every time we visit Gatlinburg. The food is good but a tad bit pricey. Always good service. We've eaten the cheesecake that looks delicious but to me lacks flavor (bland). I had the Brazilian pizza. Yummy! Hubby and adult kids had spaghetti and meatballs with the marinara sauce which is so delicious!!! Salads are good and fresh. We pay the prices but always good food.

Visited December 2014
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991 reviews from our community

Visitor rating
    498
    254
    94
    85
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Flemingsburg, Kentucky
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“You people are crazy”
5 of 5 stars Reviewed December 22, 2014 NEW

I don't understand all the negativity about this place.My wife and I have ate here for the last 15 years.We usually order take out.I ordered two spaghetti dinners and two extra meatballs and extra sauce to go.Four people ate what they could eat and we had more for the next day.
I Do not know much about dining in here,but take out has always been great.
That's o.k. If you don't want to eat here....I will take your share.

  • Visited December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
Senior Contributor
24 reviews 24 reviews
20 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Quick Service”
3 of 5 stars Reviewed December 22, 2014 NEW

We were tired after a long day of wandering the Arts and Crafts Community and stopped for a quick bite. Service was fast. Food was okay.

Visited December 2014
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Rochester Hills, Michigan
Senior Contributor
42 reviews 42 reviews
30 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
“Average at "Best"”
2 of 5 stars Reviewed December 9, 2014

This was at best an average Italian food place with below par service. I asked for a cup of coffee because I was cold from the walk up a mountain. After 15 minutes of waiting they finally brought me a cup. (It was like that every time I asked for a new cup).

The waitress was clueless. She took our orders and got half of them wrong and forgot one completely.

Food: Rolls are great!!! The spaghetti was just bland. The calzone was burnt on the outside and cold on the inside. Not sure how the last order was...never got it.

No apology for poor service from any of the staff...I would not recommend this place to anyone new in the area.

This Italian American was let down!

  • Visited November 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Top Contributor
70 reviews 70 reviews
26 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
“Rolls!!!”
4 of 5 stars Reviewed December 9, 2014

When we visit the Smokies we always stop here for the garlic rolls, best I've ever had. The rest of the food is just average, the portions are large but it's nothing special. The rolls are worth coming here for even if u only order a salad. The staff is nice and we've always received good service.

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