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“Great food terrible service” 2 of 5 stars
Review of The Peddler Steakhouse

The Peddler Steakhouse
820 River Rd, Gatlinburg, TN 37738-3133
8654365794
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Ranked #25 of 173 Restaurants in Gatlinburg
Price range: $10 - $40
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Restaurant details
Good for: Romance, Special occasions, Entertaining clients
Dining options: Lunch, Dinner, Reservations, Late Night, Dessert
Description: Nestled in the Great Smoky Mountains we specialize in great steaks and wholesome, flavorful food. Serving naturally aged steaks cut to your specification at your table and grilled over real Tennessee hickory charcoal, our menu also offers fresh trout and chicken. All entrees include our generous, fresh salad bar, and be sure to save room for our delectable desserts.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Great food terrible service”
2 of 5 stars Reviewed October 28, 2012 via mobile

We have been going to the Peddler for years and have been disappointed with the decline in service over the years. This last visit topped it off. We will never go back. Our server started off by asking if we wanted an appitizer while handing us the menu's, failed to give us bread plates or apitizer plates. Then when she did bring the appitizer plates, slid them across the table at us. Then she said she'd send us themeat cutter in 10 minutes and we had to flag him down ourselves 20 minutes later. The steaks themselves were great, but having to deal with that type of service isn't worth the wait and hastle. It seems they have let their previous sucess and popularity go to their heads.

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1,082 reviews from our community

Visitor rating
    609
    215
    126
    77
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bloomington, IN
Top Contributor
50 reviews 50 reviews
22 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Excellent steak made this restaurant a highlight of the trip!”
4 of 5 stars Reviewed October 26, 2012 via mobile

Excellent steak, great salad bar, extensive menu. Be advised that "call ahead seating" is basically a reservation for a 20-minute seating window, not a reservation for an exact time. We wish we had been told this when we called, but the delicious food and great service made this restaurant a win. We will be back!

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Georgia
Top Contributor
103 reviews 103 reviews
65 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
“Outstanding - As Always”
5 of 5 stars Reviewed October 26, 2012

My family has been visiting Gatlinburg and going to the Peddler for years. It's always been one of the highlights of our visits. The rib-eye steaks are perfect, the salad bar is fresh and has an incredible number of different toppings, and the drinks are excellent -- not to mention the wonderful creekside view.

If you go, know that you need to call ahead for reservations beginning at 4 pm. If you are not quick about it, you'll only find early (5ish) and late (8:30ish) openings.

Don't visit Gatlinburg without treating yourself to the Peddler. As I said, we have for years and will hopefully continue to for years to come.

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Dickson, Tennessee
Senior Contributor
24 reviews 24 reviews
17 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Best steaks in the area”
5 of 5 stars Reviewed October 24, 2012

Busy place , take advantage to the call ahead seating. The food and service was even better than expected.

Visited October 2012
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Somerville, Tennessee
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
“The Peddler Rules”
5 of 5 stars Reviewed October 23, 2012

Our first time at the Peddler turned out to be the best meal of our trip. The salad bar is incredible. My wife had the filet and I had the strip. Both came out perfect. The staff was very friendly and took very good care of us. The Creme Brulee we had for dessert was perfect. We will be back.

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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