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“We loved this place!” 5 of 5 stars
Review of River Edge Motor Lodge

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River Edge Motor Lodge
2.0 of 5 Motel   |   655 River Rd., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #42 of 87 Hotels in Gatlinburg
Indy
2 reviews
Reviews in 2 cities Reviews in 2 cities
“We loved this place!”
5 of 5 stars Reviewed February 8, 2014

We had such a wonderful experience with River Edge, will easily recommend it to anyone travelling to Gatlinburg. We initially made reservations through Priceline... wow what a mistake that was. Priceline had not sent in our reservation and after an 8 1/2 hour drive with a 9 month old, we were shocked to find this out. Steven at the front desk was incredibly helpful, polite, and patient (with us and the rep from Priceline). In the end, it was River Edge that saved us and was able to get us into the room we originally booked (actually, I think it was better because the room we stayed in had a fireplace in it!). The room was super comfortable, large, with all your standard amenities (2 queen beds, 2 side chairs and table, tv, coffeemaker, etc) plus an extra vanity outside the bathroom- that was great! Especially with a baby in tow. And so clean! We actually really liked the "outdated" finishes because it made it feel quaint (that's why we're in Gatlinburg), yet all the bed linens were fresh and new. The location is great (just off the main drag, so nice and quiet). We are planning to stay here the next time we come to Gatlinburg!

Room Tip: We stayed on the 3rd floor near the office, great room!
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, February 11, 2014
Thank you for staying with us at River Edge Motor Lodge and also for the time to write a review. We just wanted to let you know that we are in the process of some updates. Please give us another opportunity to make you happy. Just let us know that you are a repeat customer when you call in with your reservation to receive a discount. We are also going to be installing flat screen TV's and improving our breakfast, Starting in January 2014, to continue our improvements. Thank you for the compliments on the staff for we try to be as friendly and helpful as we can be.You can also check out our new e-concierge page on our website for valuable information
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    69
    86
    45
    28
    46
See reviews for
108
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3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2014

My wife and I were looking for a cheap, quick getaway to Gatlinburg and the River Edge delivered big time! Sitting in the shadow of a $150/night hotel, the River Edge provided excellent location; courteous, helpful staff; clean, large room; comfortable bed and a fireplace! For a $50 a night! Awesome value. We WILL be back!

Kurt

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, February 11, 2014
Thank you for staying with us at River Edge Motor Lodge. Thank you for such a great review. We look forward to your next stay with us. You can check out new e-concierge page on our website for valuable information. Stay up to date on upcoming events or things new to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

We checked in on 12/29/13 for a six night stay. This was our second stay at the River Edge. It just keeps getting better. We reserved the family suite; everything was just perfect. The place is always clean, anything you need they get to you as quickly as possible. Yes, you could probably spend more money & get a fancier, more modern motel, but they are constantly doing upgrades & improvements. While you're just a block & a half from all the action, I fell asleep every night listening to the river running just steps from my balcony. Watching the New Year's fireworks show from the porch without having to fight the crowds of people with a 5-year old is a great plus. Already have reservations for next year & will probably make 2-3 weekend trips between now & then. Mary, the desk clerk, is super nice & helpful. Had such a great time we ended up staying an extra night. Can't wait for our next trip.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, January 21, 2014
Thank you for staying with us at River Edge Motor Lodge and also for the time to write a review. We just wanted to let you know that we are in the process of some updates. Please give us another opportunity to make you happy. Just let us know that you are a repeat customer when you call in with your reservation to receive a discount. We are also going to be installing flat screen TV's and improving our breakfast, Starting in January 2014, to continue our improvements. Thank you for the compliments on the staff for we try to be as friendly and helpful as we can be.You can also check out our new e-concierge page on our website for valuable information
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Top Contributor
160 reviews 160 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 12, 2014

We have stayed in Gatlinburg many times and after our stay at River Edge we now have a favorite place to stay. We spent two nights here and had a great experience. Our room was a non-smoking king w/fireplace on the third floor. Unlike a lot of hotels we have stayed at in Gatlinburg, this non-smoking room did not smell like smoke. The balcony was a nice touch. The room was very clean and quiet. The bed was really comfortable. The motel is in a quiet location just off the main strip in downtown Gatlinburg, but still within walking distance(next to Ober Gatlinburg). Rooms also have a fridge/micro and free wi-fi. All employees were friendly & helpful. A free breakfast includes donuts, bagels, cereal, juice & coffee. We plan on staying here the next time we visit.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, January 13, 2014
Thank you for staying with us at River Edge Motor Lodge and also for the time to write a review. We just wanted to let you know that we are in the process of some updates. Please give us another opportunity to make you happy. Just let us know that you are a repeat customer when you call in with your reservation to receive a discount. We are also going to be installing flat screen TV's and improving our breakfast, Starting in January 2014, to continue our improvements. Thank you for the compliments on the staff for we try to be as friendly and helpful as we can be.You can also check out our new e-concierge page on our website for valuable information
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

I took my brother to Gatlinburg for his 21st birthday. I got an awesome price on priceline. The hotel was great. The water pressure and hot water were great. Between the fireplace, room heater and bathroom heater you defiantly don't need to worry about being cold. The staff were super nice and very helpful since we left a couple of things. We could literally look out our door and see the Ober tram and it was one street over from the main strip. We couldn't have asked for a better location. We will absolutely stay here again.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, January 13, 2014
Thank you for staying with us at River Edge Motor Lodge and also for the time to write a review. We just wanted to let you know that we are in the process of some updates. Please give us another opportunity to make you happy. Just let us know that you are a repeat customer when you call in with your reservation. You can also check out our new e-concierge page on our website for valuable information.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Ohio
Top Contributor
228 reviews 228 reviews
50 hotel reviews
Reviews in 65 cities Reviews in 65 cities
270 helpful votes 270 helpful votes
3 of 5 stars Reviewed January 9, 2014

I am a seasoned traveler and have experienced a lot of what Gatlinburg has to offer in terms of Hotels/Motels. There is no Ritz Carlton in Gatlinburg and most of the hotels are older, so please keep this in mind. With that being said, we decided to take a budget vacation for three nights 01/05-01/08/2014 to the wonderful town of Gatlinburg and got an excellent rate on this Motel through Priceline. First Impressions: Outside is an acceptable appearance and typical of the town. Nothing dirty, or nasty. Staff- Fantastic, from the guy that checked us in to the two other women that were working the counter, all were way above friendly and helpful. Room- Very average and worn 2 star hotel room. Room was clean, except for bathroom ceiling fan caked with dust and dirt. Bed was very comfortable, King size with gas fireplace on a timer. Had small fridge, microwave, older tv that worked well, double sinks, nice sized bathroom. Room #201. Room could definitely used some cosmetic touches, but was nothing nasty or unclean. There was no housekeeping service during my entire stay and I was advised it was due to weather. Plenty of free parking and wi-fi. Motel is located within walking distance to a lot of attractions. We did not try the continental breakfast, but it only appeared to be muffins and donuts. Would I stay here again? Yes if taking another budget trip to the area. Recommended for a budget trip for sure!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, January 13, 2014
Thank you for staying with us at River Edge Motor Lodge and also for the time to write a review. We just wanted to let you know that we are in the process of some updates. Please give us another opportunity to make you happy. Just let us know that you are a repeat customer when you call in with your reservation to receive a discount. We are also going to be installing flat screen TV's and improving our breakfast, Starting in January 2014, to continue our improvements. Thank you for the compliments on the staff for we try to be as friendly and helpful as we can be.You can also check out our new e-concierge page on our website for valuable information
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirtz, Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2014

Great service, comfy King bed, Water pressure amazing, fireplace WOW! Negatives: drink & ice machine were out of order. LOVED IT! HIGHLY RECOMMEND! Would stay here again. Great location to everything.

Room Tip: 2nd or 3rd floor is the best.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aba665, Manager at River Edge Motor Lodge, responded to this review, January 13, 2014
Thank you for staying with us at River Edge Motor Lodge. Thank you for such a great review. We look forward to your next stay with us. You can check out new e-concierge page on our website for valuable information. Stay up to date on upcoming events or things new to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River Edge Motor Lodge

Address: 655 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #42 of 87 Hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — River Edge Motor Lodge 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg

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