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“Clean, Nothing Fancy, But Fine for a Short Stay” 4 of 5 stars
Review of Mountain Heritage Inn

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Mountain Heritage Inn
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575 River Rd., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #24 of 86 Hotels in Gatlinburg
Armuchee, Georgia, United States
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Clean, Nothing Fancy, But Fine for a Short Stay”
4 of 5 stars Reviewed July 7, 2013

I recently stayed here with my daughter. We stayed in a room with two queen beds. Our room didn't have a microwave, but it did have a nice -sized refrigerator. We stayed on the top floor in the corner in a relatively quiet area. Our room was clean and I feel that the towel supply was decent. The front desk gentleman was very friendly. The pool area and hot tub seem to be well kept. The hotel sits on the street running behind the parkway. To get to the main street you have to either cut across a parking lot and go up through the Moonshine Holler Parking Garage or walk down the street and up a side street. Really, the walk wasn't too bad, and we cut through the Rondettes a couple times. If you don't put out a "Do Not Disturb" sign, the cleaning staff may be knocking on your door early in the morning, so keep this in mind. This place isn't fancy or modern, but if you are only using your room as a "landing spot" while you enjoy the area, it is just fine. I will stay here again. but may try to get a room with a balcony next time. I didn't really like not having one. For a longer stay, I'd try the Rondettes. The beds were very comfortable also.

Room Tip: Ask for a balcony, or, for a longer stay, get a Rondette.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Youngstown
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 16, 2013

The Mountain Heritage Inn located on River Road in Gatlinburg, Tennessee, is a quaint Inn with standard rooms, deluxe rooms, cottages, Roundettes, and suites. When I’m on business, I usually stay at the Cottage, Room 127 but when Patty (My wife) and I go to Gatlinburg, we move around a bit. Last time, we stayed in the Honeymoon Suite, room 201. (Married 28 years and counting)

The cost was $124.00, just $25.00 more per night than the deluxe rooms. It was a bargain. The suite has a nice size bedroom, king size bed, TV, window, a good size bathroom, a ready room, large living room, with fireplace, a heart-shaped jacuzzi, kitchen with stove, refrigerator, sink, dishes, etc, and a wrap around second story balcony with a nice view of the Smoky mountains.. There is even an elevator so you do not have to lug your luggage up stairs. It did come in handy.

The room was clean, spacious, felt very secure, (Door locks were tight with no wiggle) and the area well-lit. A great place to stay when visiting Gatlinburg as the Inn is just a several minute walk to the Parkway.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cincinnati, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2013

My wife and I were staying in different hotels in Gatlinburg, but grew weary of the main drag. We started looking around town to find a different place to stay. We found Mountain Heritage Inn with affordable prices, within walking distance to every where. Close to the Smoky Mountain (which we enjoy), with us spending most of our time in the mountains. The place needs updating, but rooms are clean. The staff is very pleasant and can't say enough about Louise in how she has made it feel like home for us.
Our search for a different place to stay happened in 1994 and we go to Gatlinburg 4 to 6 times a year. We now consider this place our home away home! We've been there so many times, everyone there seems like family to us! I now have additional people staying here and have found everything I have said to be true and now this is the only place that they will stay also!
If you decide to stay here, tell them Bud Sams send you! It'll bring a smile to Louise or Janice's face.

Room Tip: I'm not sure there is bad room, there is a room for everyone's budget.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2013

This was our first stay at Mountain Heritage Inn....and we will definitely be back...We stayed in a king suite and the room and balcony were awesome...Yes...it is outdated.....but very clean....We had a small kitchenette....dining area.. bedroom....and living room....and as I stated.....a very nice balcony to hear the mountain stream.....Housekeeping went out of their way to keep us happy....and the staff..(Ms. Louise,and in the office) were all exceptional...It is located just a block off of the parkway....and you can sneak up through the Smoky Mt. Moonshine parking lot to the parkway.....I would HIGHLY recommend the Mountain Heritage Inn if you are looking for a CLEAN, FRIENDLY, and rather QUIET place to stay....

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, TN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 18, 2013

It's not the Ritz by a long shot, but we don't take a trip just to stay in a fancy room. It had everything we needed, pet friendly, clean, comfortable, everything worked, and it was very close to the convention center where I had business there. Didn't break the bank to stay there. I felt like we got a real bargain. Going back again in 2 weeks on business and we're staying there again. As long as I am getting clean, comfortable accommodations, I could care less whether it's "fancy" or not.

Room Tip: The Rondettes are pet-friendly if you have a family and need more room. We stayed in a regular room...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minster, Ohio
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 16, 2013

Taking a short trip on a budget, we returned to this hotel for our 2nd visit (we stayed here over the 4th of July last year) As usual we found our room clean and ready for our arrival. The rooms are outdated and could use a face lift but they keep it clean and you cant beat the price or the location. The only thing we were very disappointed in was the pool nor the hot tub were up and running. The pool is still closed as it needed repairs and we were told by the male in the office they would not open the hot tub fearing someone would fall in the unfilled pool. They did make it up to us on the nightly rate.

Room Tip: The handicap rooms on ground floor have huge bathrooms. The end rooms have their own balcony with a...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
137 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed March 18, 2013

My family has stayed at Mountain Heritage Inn for many years and on many occasions. We haven't, however, stayed in the Rondettes since 1994 until now. The Rondettes are perfectly round, free standing units beside the main hotel structure. They are equipped with two bedrooms, two full baths, a living area with a queen sofa-sleeper, recliner, gas logs, central a/c, and a fully equipped kitchen. Out front is a full deck with charcoal grill, table and chairs.
Mind you this is in the middle of town on River Road, but is somewhat secluded, relatively private, and very quiet. There is easy walking access to the Parkway as well.
Our stay was fantastic with four adults and four kids. The place was spotless clean and was like home away from home.
In eighteen years, these structures have stood test of time with obvious great care, which the same can be said for the entire facility at Mountain Heritage Inn.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mountain Heritage Inn

Address: 575 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Kitchenette
Hotel Style:
#6 Best Value Hotel in Gatlinburg
#24 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 85
Also Known As:
Mountain Heritage Hotel Gatlinburg
Mountain Heritage Motel

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