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“Back for 2nd time” 4 of 5 stars
Review of Mountain Heritage Inn

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Mountain Heritage Inn
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575 River Rd., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #27 of 86 Hotels in Gatlinburg
Minster, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Back for 2nd time”
4 of 5 stars Reviewed May 16, 2013

Taking a short trip on a budget, we returned to this hotel for our 2nd visit (we stayed here over the 4th of July last year) As usual we found our room clean and ready for our arrival. The rooms are outdated and could use a face lift but they keep it clean and you cant beat the price or the location. The only thing we were very disappointed in was the pool nor the hot tub were up and running. The pool is still closed as it needed repairs and we were told by the male in the office they would not open the hot tub fearing someone would fall in the unfilled pool. They did make it up to us on the nightly rate.

Room Tip: The handicap rooms on ground floor have huge bathrooms. The end rooms have their own balcony with a...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
    31
    31
    8
    3
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
Top Contributor
133 reviews 133 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 18, 2013

My family has stayed at Mountain Heritage Inn for many years and on many occasions. We haven't, however, stayed in the Rondettes since 1994 until now. The Rondettes are perfectly round, free standing units beside the main hotel structure. They are equipped with two bedrooms, two full baths, a living area with a queen sofa-sleeper, recliner, gas logs, central a/c, and a fully equipped kitchen. Out front is a full deck with charcoal grill, table and chairs.
Mind you this is in the middle of town on River Road, but is somewhat secluded, relatively private, and very quiet. There is easy walking access to the Parkway as well.
Our stay was fantastic with four adults and four kids. The place was spotless clean and was like home away from home.
In eighteen years, these structures have stood test of time with obvious great care, which the same can be said for the entire facility at Mountain Heritage Inn.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, GA
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 14, 2013 via mobile

First time staying at this property. This location has rooms and individual cabins they call Rondettes. Decided to go with one of the cabins. Very old and outdated but clean. Beds were kind of hard. Furniture very outdated but you can't best the location. Would not be somewhere I would return to year after year.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youngstown
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2013

For well over 20 years I have been traveling to Gatlinburg, Tennessee to attend the Smoky Mountain Gift Show located at the entrance of the great Smoky Mountains. I have stayed in just about every hotel, motel, cottage, Inn, bungalow, and room in town. About 10 years ago, we were told about the Mountain Heritage Inn, located at 575 River Road, Gatlinburg, Tennessee.

The proprietors are real nice folks, (Hello Louise) who understand a traveler and are ready to help when something comes up. The Inn is located in the heart of Gatlinburg making everything within walking distance. The room rates are very affordable. This exact cottage, room 127, is $74.99 per night. Before you say that other establishments offer lower rates, take a look at what you get for this price.

First, the cottage is a stand alone structure. It does not share any walls with other rooms. This offers enormous privacy. It has a nice little front porch with old fashioned rocking chairs and a grill for cooking burgers or hot dogs. A quick right turn from the room and you find the pathway to the Parkway, the main road of Gatlinburg and the convention center.

Inside the cabin, there is a spacious kitchen with round table and chairs, a mini stove, full sized refrigerator, microwave, kitchen sink, counter, cupboards, toaster, dishes and utensils. Everything needed to have a cooked meal in your room.

Moving along, the bathroom was large and clean with all lights working. (I absolutely hate when lights are burned out) The sink counter was large to hold all my toiletries and a large mirror to help in shaving. The shower and tub surround was sturdy and the water pressure strong.

As you enter the main living area, the heater and air conditioner is located on the right side of the wall. Amazingly, it was very quiet compared to other floor units. A comfortable recliner to watch TV in and a work desk with lamp plus several drawers for your clothes.

On the far right side of the room, a gas fireplace sits. It’s very easy to use, merely turn the switch, set the timer and sit back and prepare to get toasty. To the left of the fireplace is the 25 inch TV set with a good channel lineup. Below the TV is a dresser for clothes.

But wait, there’s more. There’s a hot tub in the room. After a long day of work at the show, a nice relaxing soak does the body good.

Lastly, a king sized bed with a firm comfortable mattress with clean sheets and covers. Plenty of fluffy pillows to sleep soundly.

Before we get to the photo gallery of the cottage, let me tell you one quick story about one of my trips to Gatlinburg. We had gotten a late start and with the drive time roughly 10 hours, we were going to get in town quite late. I called ahead to Louise and explained the situation, that we would not be there by 6pm, but more likely around 11pm. With the office closing at 6pm, Louise said that she would tape our keys to our doors and in the morning come in and register.

Sure enough, our keys were on our room doors. Try that at another hotel.

There you have it, the cottage at the Mountain Heritage Inn. At $74.99 it’s a pretty good bargain for what you get.

Now onto the gallery.

Room Tip: Cabin 127 which was critiqued is a stand alone and adds extra privacy, a mini kitchen, and larger ro...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 14, 2012 via mobile

Went to gatlinburg for Christmas parade and stayed at mountain heritage and we stayed in room 115 in was very clean the room is dated but it was clean the staff was very nice will back next year meet another couple and they come down from north Carolina evey year and there like the hotel

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 26, 2012

We have always stayed here but this last trip wasnt so pleasant, dead bugs, night stand looked like somebody spilled something all over it, spot on the blanket, room was freezing when we got there, big crack in the door that goes to patio, refrig wouldnt get cold, t.v needs updating.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabaster, Alabama
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 15, 2012

Absolutely bare bones but clean and convenient. The only things furnished are soap, toilet tissue and Kleenex which is OK since I always take my own shower gel, shampoo, etc. Take your own coffee maker and coffee if you want coffee in your room. They do have free coffee in the lobby. The lighting is terrible - so dim you cannot see you apply makeup. It is an older motel and very dated but it was very clean. Bed was just OK, heater/ac unit appeared to be relatively new and was quiet. WIFI was furnished and worked really well. Price was great. All in all, it was good for a short stay and we would stay there again. I do think they need to put in some brighter lights, at least above the mirror.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mountain Heritage Inn

Address: 575 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#7 Best Value Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 85
Also Known As:
Mountain Heritage Hotel Gatlinburg
Mountain Heritage Motel

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