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“A good place to stay” 4 of 5 stars
Review of Mountain Heritage Inn

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Mountain Heritage Inn
575 River Rd., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #23 of 86 hotels in Gatlinburg
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“A good place to stay”
4 of 5 stars Reviewed December 14, 2012 via mobile

Went to gatlinburg for Christmas parade and stayed at mountain heritage and we stayed in room 115 in was very clean the room is dated but it was clean the staff was very nice will back next year meet another couple and they come down from north Carolina evey year and there like the hotel

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 people have reviewed this hotel

Traveler rating
    28
    29
    7
    2
    5
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Covington, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 26, 2012

We have always stayed here but this last trip wasnt so pleasant, dead bugs, night stand looked like somebody spilled something all over it, spot on the blanket, room was freezing when we got there, big crack in the door that goes to patio, refrig wouldnt get cold, t.v needs updating.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabaster, Alabama
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2012

Absolutely bare bones but clean and convenient. The only things furnished are soap, toilet tissue and Kleenex which is OK since I always take my own shower gel, shampoo, etc. Take your own coffee maker and coffee if you want coffee in your room. They do have free coffee in the lobby. The lighting is terrible - so dim you cannot see you apply makeup. It is an older motel and very dated but it was very clean. Bed was just OK, heater/ac unit appeared to be relatively new and was quiet. WIFI was furnished and worked really well. Price was great. All in all, it was good for a short stay and we would stay there again. I do think they need to put in some brighter lights, at least above the mirror.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morristown, Tennessee
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2012

We stay here every year for our anniversary and love it. Its a great location to walk around town and return to your room at night.This time we rented room 101. It is a great room to have,it has a seperate bedroom,couch kitchen,fireplace and balcony.The price was good and the room was clean and comfortable. We have already booked a room for NewYears.

Room Tip: Balcony rooms are the nicest rooms.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2012

It isn't fancy and it's certainly dated in appearance and functionality compared to modern hotels but for the money it was a perfectly fine place to stay. We spend most of our time in the park or on the strip anyway so the amenities of the hotel are not a high priority. What was missing for the price? There weren't many places to plug-in chargers and appliances conveniently although we didn't suffer because of it. Wifi in the room was inconsistent and spotty. The hot water in the shower was a little unpredictable at times. But everything else was very adequate.

The great part is the location. The main drag in downtown Gatlinburg is an easy walk away and access to the park is wonderfully easy via River Road. No traffic to fight by staying here!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2012

We happened to get a handicapped-accessible room, although we hadn't requested one. There were 2 sinks with mirrors, one outside of the shower area, which was a good thing since the bathroom fan didn't work. The bedroom had a microwave and refrigerator, but lacked any chair that was movable and had no table or desk for eating. There is no breakfast provided. The lighting was poor. There was some noise from neighbors going in and out all night. The location away from the main strip was a plus to us. There were a couple of restaurants fairly close by. The room was clean and the bed was OK. The price was good compared to most in the area.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2012 via mobile

This was a perfect place to stay. No bells and whistles (continental breakfast, coffee in room) but VERY neat and clean. Shower was hot, AC worked great and right in the heart of town. All other hotels wanted $125 and up, so the $70 per night was great. This is the way a hotel should be run. I definitely will return and I am telling my friends about it.

Stayed September 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mountain Heritage Inn

Also Known As:
Mountain Heritage Hotel Gatlinburg
Mountain Heritage Hotel
Mountain Heritage Motel
Address: 575 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Parking Swimming Pool
Hotel Style:
#8 Best Value Hotel in Gatlinburg
Price Range (Based on Average Rates): $

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