We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Value for a Place to Sleep!” 4 of 5 stars
Review of Mountain Heritage Inn

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Gatlinburg
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Mountain Heritage Inn
Save Saved
You added Mountain Heritage Inn to your Saves list
575 River Rd., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #23 of 86 hotels in Gatlinburg
Central Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good Value for a Place to Sleep!”
4 of 5 stars Reviewed October 30, 2012

It isn't fancy and it's certainly dated in appearance and functionality compared to modern hotels but for the money it was a perfectly fine place to stay. We spend most of our time in the park or on the strip anyway so the amenities of the hotel are not a high priority. What was missing for the price? There weren't many places to plug-in chargers and appliances conveniently although we didn't suffer because of it. Wifi in the room was inconsistent and spotty. The hot water in the shower was a little unpredictable at times. But everything else was very adequate.

The great part is the location. The main drag in downtown Gatlinburg is an easy walk away and access to the park is wonderfully easy via River Road. No traffic to fight by staying here!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

76 people have reviewed this hotel

Traveler rating
    31
    30
    7
    3
    5
See reviews for
25
19
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2012

We happened to get a handicapped-accessible room, although we hadn't requested one. There were 2 sinks with mirrors, one outside of the shower area, which was a good thing since the bathroom fan didn't work. The bedroom had a microwave and refrigerator, but lacked any chair that was movable and had no table or desk for eating. There is no breakfast provided. The lighting was poor. There was some noise from neighbors going in and out all night. The location away from the main strip was a plus to us. There were a couple of restaurants fairly close by. The room was clean and the bed was OK. The price was good compared to most in the area.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2012 via mobile

This was a perfect place to stay. No bells and whistles (continental breakfast, coffee in room) but VERY neat and clean. Shower was hot, AC worked great and right in the heart of town. All other hotels wanted $125 and up, so the $70 per night was great. This is the way a hotel should be run. I definitely will return and I am telling my friends about it.

Stayed September 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2012

The family stayed here in Sept. of 1991 fro the first time it was great. Been coming back and forth to Pigeon Forge and Gatlinburg since then over 217,000 miles and we love The Great Smokey Mountains. We never could remember the name or the location of the MHI but this past wekend we made it a specail thing while in TN to look for it. We found it!!!! I was excited and so was the wife. I couldn't wait to see the small cabin type outside. They were there and it was a welcome sight. The kids have all grow up now so our trips will be the wife and myself, maybe grow kids to, but I just had to stop in and ask about the rates and so on. The people there were friendly and when I explained how we came about them they were glad and welcomed us back. The place was as great now as it was then. This is a must stay and we will!!!! Thanks Mounatin Heritage Inn this is what vacations are about.

Montgomery ALabama

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2012

We stayed here again the second weekend in June after picking up my Marine son from Parris Island, SC to take him home on leave. There were 9 of us so we got 3 rooms together on the 2nd floor. This motel has not changed much in the years we have been coming here. There's no breakfast bar (god forbid!), no fitness center (gasp!), and no "work-all-year-just-to-pay-for-my-vacation" high price (thank god!). This is a basic motel, family owned, quiet, and, as far as we have ever seen, clean. We love the place and have not stayed anywhere else in Gatlinburg since we found this place about 15 years ago. It has an outdoor pool with hot tub, free coffee in the office everyday until noon, rocking chairs in the shade outside the office to relax in, an elevator to the upper floors, and a few concession machines. If you need all the "bells and whistles" stay somewhere else and leave this place for folks like me who want to relax but not go broke on vacation.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minster, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2012

We came upon this hotel by chance as the hotel we had booked was shabby and felt uncomfortable, So we cut our losses on our reservations and came upon this hotel and it was a delight. The desk help gave us the key to check the room out before we payed for the night. Upon entering yes the hotel is older but we are not fancy people nor do we need the hilton, so the room was just fine with us. the perfume smell was very strong but the room and bathroom was very clean, the pool and hotub were also a delight and we enjoyed it all. the only thing to make the place better would be to expand their office and add a breakfast area and make some updated changes, but we loved the family owned business and the southern hospitality as well as the great rate we got. Would recommend this place to anyone and we will be back..

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Vernon, AL
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 5, 2012 via mobile

Its an great place to stay although they have a very nice motel, we always get a cabin. Pet friendly in the cabins. Cabins ate older, but very comfortable. 2 bath, 2 bedrooms. Kitchenette is very clean and living room with tv.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mountain Heritage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mountain Heritage Inn

Address: 575 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#7 Best Value Hotel in Gatlinburg
#23 Ski-In / Ski-Out Hotel in Gatlinburg
#23 Top resorts Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Also Known As:
Mountain Heritage Hotel Gatlinburg
Mountain Heritage Motel

Owners: What's your side of the story?

If you own or manage Mountain Heritage Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.