When I think of staying at the Villas of Gatlinburg, I think about the worst vacation of my life. On Feb. 18, my husband and my immediate family left for what was supposed to be a short, wonderful, nice time in the mountains. However,upon arrival at the Big Timber Chalet number 1605, which is managed by the villas, at 6:00 P.M., we found our chalet was not ready. The cleaning crew was still there and were not yet finished cleaning. Check in time was supposed to be at 3:00P.M.and you can just imagine our surprise when we found out that our chalet was not ready 3 hours later. This was just the beginning of a nightmare. Once the clean up crew left, we found the chalet was only half way cleaned with dust everywhere,trash strewn all over the back deck, soiled sheets in the closet, no directv service, a stopped up bath tub and a very dirty counter top with hair all over it. When we talked to the people at the villas about the housekeeping, they did not seem to be concerned. I have truly learned two things from this trip: First, I will never recommend or stay at the villas of Gatlinburg again. Second, I will check out in more detail about a place to stay before I ever pay $513.00 for two nights to stay in filth and disgust.
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- Also Known As:
- Hotel Gatlinburg