We just returned home today from a four night stay at this location. First of all, I will tell you that it is a little dated, both inside and out. We travel quite a bit, and I probably would not have initially chosen this hotel if I had searched for one on the internet. The walls are wood paneling, and it really seems to have been frozen in time from the 70's. That being said...we LOVED it. Our extended family has been staying at this hotel every year for a very long time. They insisted that we stay there with them on this visit to Gatlinburg. We were not disappointed!
The rooms all overlook the river and the hotel is tucked away on a street behind the main drag downtown. Our room had a beautiful wood burning fireplace that we used every night. The bathroom is updated and clean. There is a pretty large refrigerator in the room, as well as a microwave and separate dressing area. The carpet looked new and the bedding and towels were very clean and fresh.
A few steps down to the river, and the kids could feed the ducks each day. We could take an easy walk into town to see all the touristy stuff, but return back to the peaceful seclusion of our hotel-it was perfectly located.
Each morning, we were able to dial the office for breakfast, and within a few short minutes, a pot of coffee, cocoa for the kids, donuts and toast were delivered (complimentary) to our room. Great coffee!
The kids and I went for a run each morning, and we were a few short minutes from a nature trail leading into the park. About 21/4 mile run to the Sugarland Nature Center. What a beautiful, peaceful way to start the day.
The staff is very friendly and hard working. Yes, this place is old-fashioned and not in the same league as the Ritz, but they don't claim to be. It really is the only place I can imagine staying again in Gatlinburg. Perfect place for a long weekend in the Smokies!