The room was older, but very spacious and pristine! We very much enjoyed our balcony and all the birds that came to our porch for nibbles of our donuts and crackers! So many types of birds visited us that we bought a birding book to identify them! Chickadees, warblers, finches, robins, blue jays etc not to mention the mallards, chipmunks and squirrels! The water pressure in the shower was outstanding. The hotel was close to everything-it's safe to say we have found a new place to stay each time we visit the Smokies!!
Now for the cons:
BRING YOUR OWN PILLOW because these ones are more flat than the state of Florida. (I just went to Walmart in Pigeon Forge and bought a new one.)
I wish there was a DO NOT DISTURB sign, but alas, there is not and they insist on cleaning your room every day. (Plus side, they do a fantastic job at it, but I'm more of a "clean when we run out of towels only" person.)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.