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“Not a disaster!” 2 of 5 stars
Review of Baskins Creek Nestle Inn

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Baskins Creek Nestle Inn
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215 Circle Dr., Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #24 of 87 Hotels in Gatlinburg
Lexington, KY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not a disaster!”
2 of 5 stars Reviewed April 4, 2008

Nestle Inn is just quite that...an inn nestled into the side of the mountain. The location, in my opinion, is perfect. It is at the end of Baskins Creek Road and in a VERY quiet area. Nestle Inn isn't what you'd expect from a five star resort because it's not one.

Nestle Inn's rooms are seriously outdated; however, have the charm of a rustic cabin when you are inside. We had an average sized room with two queen beds, a small refrigerator, 4 cup coffee maker, a couch, and a TV. The room had knotty pine paneling, flowery quilts on the beds, and shag carpet. The bathroom was outdated as well; however it provided a decent experience, except for the occasional scalding hot or freezing cold parts of the shower.

There is ample parking, two soda machines, and an ice maker (only from May-September).

We arrived around 5:30 and were directed to the "late arrivals" box. We didn't consider 5:30 a late arrival, but looked inside the late arrivals box next to the office door. Inside the box were four envelopes with names and addresses of people who had reservations. Inside the envelopes were the room keys. An interesting situation for all of the group---not something you'd see in a chain hotel!

  • Liked — the location
  • Disliked — scalding hot and freezing cold showers and cobwebs
  • Stayed April 2008, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
gastonia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2008

After reading the reviews I was very nervous about this place, but to my surprise when we arrived it was very clean, and standard. I mean come on people this place is not a five star resort so don't expect 5 star treatment. If your looking for a quite little getaway for a few days this place is perfect. It is close enough to downtown to where you can walk within 5 minutes, but far enough back off the street to where its peaceful. We stayed in room 110. The room is very basic with a frig, and microwave, but what is so lovely about this room is there is a huge rock fireplace in it. It was relaxing to be able to sit in front of the fireplace at night. The best part about the whole experience is I stayed for 3 nights and it was only $78 dollars. Well worth the money. I will definetely be back again.

  • Liked — the fireplace
  • Disliked — the staff was somewhat unhappy.
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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near chattanooga,tn
1 review
2 of 5 stars Reviewed January 15, 2008

online picture of this room is misleading..room is not nearly as big as picture shows..no extra toilet tissue, only 1 bar of soap first night, nothing the second night..refrigerator frozen up when we checked in..thawed it out ourselves as we checked in after 9:00 p.m...bathroom is extremely tiny..however, room was clean and bed comfortable..gas fireplace heated room nicely..probably won't stay here again soon as there are other motels close by which look better

  • Liked — bed
  • Disliked — bathroom
  • Stayed January 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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nashville, tn
1 review
1 of 5 stars Reviewed January 12, 2008

We were suppose to have the honeymoon suite, yeah right...we had a cold chill and leaves coming under the door..the fireplace switch for
the gas logs was not even attached to anything, Very small room and they said they just remodeled no they didn't finish. no plate over electric plugs, dirt and bugs in every corner, no caulking, wrote the mayor, the hotel 4 times, no response for our bad stay, had to put the
chair under the door to even feel safe there...It sucked no reply from
anyone there.

  • Liked — nothing
  • Disliked — everything it sucked
  • Stayed December 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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trailrider811
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 2, 2008

We booked Nestle Inn for New Years Eve, but after reading the
reviews I got very worried. It was to late to find another hotel so we took a chance. The room was just as described, very nice, clean with plenty of large towels. We stayed in M206. It isnt the Hilton, no chocolates on the pillow, if you want the Hilton go pay the price. It was very quiet and within a few blocks from main street. We walked to the New Years Eve ball drop. Yet it was off the street and quiet. Great fire place, coffee pot, balcony with a swing. Didnt see one bug or spider. Although I am guessing in the spring all the hotels on the river have a problem. As for the staff, they are very nice and polite. I would recomend you give it a try, its a great little hotel with a great price. We will stay there again.

  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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toledo, ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 30, 2007

We booked our room with Nestle Inn for early October, 2007. After we booked the room, we found this website 4 days before leaving for the Smokies, and read with shock and dismay at some of the horror stories other people related about the Inn. We scrambled to find another motel while we tried to get our money back from the Nestle Inn. It was difficult, due to their refund policy, but ultimately they refunded our money in full (on such short notice too!). So I told them that while we were in the Smokies, we would check out their rooms and report to this website our opinion. What we found showed us that our fears were unfounded. The friendly gal in the office gave us a key to an empty room (which was right next door to the original room we had booked, but was currently occupied). Upon entering, the room looked clean, even though the maid had not been there yet that afternoon. We smelled no mold, saw no cobwebs or spiders, and there was no torn or worn carpeting. It was not difficult to find, and it truly was a five minute walk to town. As for the nay-sayers, I would offer the following: 1. If you book a $50 room, don't expect it to be the Ritz. If the Ritz is what you're accustomed to, you can get those rooms for several hundred dollars - per night! 2. Be sure what you are renting. If you want a chalet, don't book a cabin. Those who expected spectacular views were probably reading about one of their challets. This company owns several varieties of properties. Don't book the wrong type by mistake. 3. If you arrive in the fall and you are expecting no spiders at all, you're probably expecting too much. My home gets spiders seeking warmth every fall, and so does your home. Since the Nestle Inn is backed up right against a mountain, you're bound to see a few. 4. People complained that there was nobody at the front desk 24/7, but that is true for all motels/cabins/inns. If you need someone available all the time, again, you can get that if you're willing to pay a hefty price. 5. Odds are you're only going to sleep there anyway, not live there. For this purpose, it was a very acceptable room. Personally, we go hiking in the park every day and only need a place to shower and sleep. 6. In the end we paid twice as much money for the alternate hotel we found, but to save $300 for the week, I wish we had stayed with our original choice, The Nestle Inn. The downside? We did see a little bit of trash (paper cups, cigarette butts, small stuff) outside the facility, but maybe the outdoor crew hadn't cleaned up that morning yet. Besides, garbage in front of the rooms probably says more about the patrons than the management. Put your trash in an appropriate receptacle like the rest of us do. Bottom line? Enjoy your stay at The Nestle Inn and enjoy the Smoky Mountain Park, which is maybe 2 miles from the Inn. What could be more convenient? Posted 10/30/07 Rick & Brenda, Toledo Ohio

  • Liked — Good room for good price
  • Disliked — nothing
  • Stayed October 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Vienna, Ohio
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 18, 2007

My husband and I stayed at one of the Nestle Inn's cottages - the Robin's Nest, which is right up the street from the motel. It was a one bedroom cottage with a kitchen, huge hot tub, cable TV, queen size bed, river view, wooden porch swing and free long distance. It was reasonably priced for October and the service was wonderful. We were allowed to park in the motel's parking lot for free anytime we wanted and our cottage was very clean. The only downsides: this particular cottage has lots of stairs and there was an idiotic neighbor who had a habit of leaving cans of cat food out underneath the stairs to our porch and the raccoons seemed to love it. Consequently, we were held "hostage" in our cabin for a few hours while they ate and played and tried to open the door with their little hands. When I called the Nestle Inn, I was instructed to call the police and I did, but they apparently went to the wrong cabin and never made it to ours.

  • Liked — Seclusion and porch swing
  • Disliked — Visiting critters and limited options to get rid of them
  • Stayed October 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baskins Creek Nestle Inn

Address: 215 Circle Dr., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Parking
Hotel Style:
#20 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 20
Also Known As:
Baskins Creek Nestle Hotel Gatlinburg
Nestle Hotel Gatlinburg
Nestle Motel Gatlinburg

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