Our room was located near the building for reservations. The hot tub was very nice except the streams of water shot straight up instead of parts of the body.
Service in the restaurant was good as well in the reservations area, however we had to wait one hour for our room to be available.
The biggest complaint was that we were forced to sign the papers for a concierge to show up some properties. Chris was very pushy about signing the papers and then on top of that he left us several phone mail messages reminding us of the tour date. We were upset because we were there on vacation and not on business.
The other problem was there was lots of drilling and hammering going on in the building and we found it hard to relax and sleep.
Now you need to understand that this was our second visit of five nights at this resort. We enjoyed the area and the hiking in the mountains but I do not believe that we will go to this resort again.
- Official Description (provided by the hotel):
- Westgate Smoky Mountain resort in Gatlinburg, Tennessee is the perfect place to enjoy the beauty of nature, and a short drive to Dollywood, antique shops, and restaurants. Enjoy nature trails that take you from your cabin into the wooded forest of the Great Smoky Mountains National Park. Suite villas feature a fully equipped kitchen, and whirlpool tub in the master bathroom. Guests can enjoy two large swimming pools and an indoor water park. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Booking.com, getaroom.com, Orbitz and Hotels.com so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Westgate Smoky Mountain Hotel Gatlinburg
- Westgate Smoky Mountain Resort
- Westgate Smoky Mountain Gatlinburg
- Westgate Resort Gatlinburg
- Westgate Resort Tennessee
- Westgate Tennessee
- Westgate Smokey Mountain Resort
- Gatlinburg Westgate