First let me say the cabin itself is lovely, BUT....condition and cleanliness is terrible. Quite possibly the dirtiest rental I've ever stayed in. I am not a picky guest nor am I prone to complaining but enough is enough. Upon arrival discovered to gas fireplace didn't work. Called the office and was told 'too bad.' Apparently the "city" has to connenct them and it hadn't yet been done. The office asked why we wanted a fireplace (in December) since it was in the 60's outside?; never mind that the temp would be plummeting during pulque stay. Next, noticed my hand stuck to the kitchen cabinet when I tried to open it; was covered in sticky goo. Then I noticed good
splatters all over the dishwasher. YUK! The miniblinds throughout the cabin are coated with filth; I'm pretty sure they've never been cleaned. Other items-multiple light bulbs out, missing a ball for the pool table, jacuzzi tub won't hold water because the drain won't close, extra pillows but
no extra pillow cases, and 5 coffee mugs for a cabin that sleeps 10. All of the above I would have ignored but the final straw was the non working oven. We are renting during the holidays and had planned on quite a bit if cooking. Managements response, "all service companies are closed for the holidays." Please be advised their rental agreement basically states you take what you get and they refuse refunds for any and every condition. Strongly advise you not rent from this company!!!!!