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“Very peaceful and clean.” 5 of 5 stars
Review of Bent Creek Golf Village

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Bent Creek Golf Village
3.0 of 5 Resort   |   3919 East Parkway, Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #9 of 88 Hotels in Gatlinburg
Certificate of Excellence 2014
1 review
“Very peaceful and clean.”
5 of 5 stars Reviewed July 22, 2013

We enjoyed our stay. We weren't there very long, only one night. The rooms were very clean and spacious. The location isn't really super close to things in the area to do. But it was a very nice place to stay. Would happily go back again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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193 reviews from our community

Traveler rating
    112
    55
    12
    7
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Cincinnati
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 8, 2013

Really enjoyed 5 days at Bent Creek. We had a One Bedroom deluxe which was perfect for our family of four (plus another one for my in laws, but we spent most of our time and meals together in ours). It is about 15 minutes outside of Gatlinburg, which was great on a busy holiday week. A beautiful setting with a nice deck and screened in porch. The kids greatly enjoyed the indoor and outdoor pools, as well as the huge jetted tub. We were able to do a nice hike in the smokies each day and relax in the comfort of the condo in the evening.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, North Carolina
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 5, 2013

We stayed at Bent Creek from June 17 - 21. For our family there were no cons for Bent Creek. Outstanding customer service anytime we had a question or problem. My grandson misplaces his inhaler and we could not find it anywhere - immediately all staff were notified, the manager called to let us know that the staff were notified. Just spot on and very caring. We too did not realize this was a timeshare. We did not receive any calls asking us if we would like to know more about Bent Creek. We took advantage of their gas grills and it was fantastic. The rooms are amazing and very spacious. We are with AT&T so we had no problems with internet service at anytime of our stay. The grounds are beautiful, they playground for the children is very nice and at night it was so quiet. Just unbelievable, we have decided to go back next year and plan to stay at Bent Creek again. Yes, it is a few miles from downtown but staying at Bent Creek you could not pay me to stay in or near the downtown area of Gatlinburg or Pigeon Forge. We really love our visit and the hospitality. Five stars for this place for sure!

Room Tip: Our room was 234B - everything we needed and more!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, July 12, 2013
Thank you for your comments following your recent stay at Bent Creek Golf Village. We are delighted to read that you were pleased with the standard of accommodation and service. We are also glad to know that you made the most from our picturesque location and that you and your family enjoyed the use of all the facilities available on site. We hope that we will not have to wait too long before we see you again, yet until then we wish you safe travels!
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Pittsburgh, PA
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 29, 2013

The location, buildings and rooms are amazing but .... cell phone coverage is not available unless you have AT&T. We had to get in the car and drive about a mile to make a phone call - not much fun if you have to keep in touch with your business while out of town. As is usual with Diamond Resorts, Internet access will cost you extra. We paid the fee because we needed the service but only got one browser usable. My husb and could check his email but I had to go to the one public computer in the lobby to access mine. Also there is no restaurant on site and it is several miles to most of the restaurants and grocery stores. As pretty as it is, I would not stay there again.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, July 15, 2013
We are very sorry to read that there were certain aspects of your stay you were not satisfied with and we apologise for any inconvenience you may have experienced, especially with regards to the Wi-Fi connection. As you may know a large resort’s guests require a 24/7 internet access which necessitates a larger bandwidth than, for example, a coffee shop and this regretfully comes at a cost. At a timeshare resort, each HOA Board must approve the cost of providing this service to be included in the charges. Having said that, we do receive a lot of feedback with regards to Wi-Fi costs and we are in discussion with our Homeowner’s Association to see if this can be covered for guests in the future. Nevertheless we are sorry if this has caused you inconvenience and we wish you all the best on your future travels.
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Bluffton, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2013

We just stayed at Bent Creek for 5 nights and it was the most amazing family vacation!! The resort is immaculate, the rooms are spacious and well designed and the staff is very friendly and helpful!! We had a brief issue with some very noisy neighbors and the staff went out of their way to make our stay enjoyable!! I would highly recommend Bent Creek to everyone coming to this area!!! It is definitely a "Diamond" in my book!!

Room Tip: The rooms with the hot tub on the porch are fantastic. We had a corner room and it was very spaciou...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hortense
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

Booked this place thru Hotwire. It was a great value and a great place. All the staff was very friendly and helpful. Did not know it was a timeshare until after it was booked. We had one phone call wanting to know if we wanted to hear a presentation, no pressure at all to do it. We did not do it but kind of regret it now because the place was so nice. We hope to stay again. Thanks Bent Creek!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, June 13, 2013
Thank you for your enthusiastic review, we are delighted to hear that you had an enjoyable time with us and that our services and facilities added to the comfort of your visit to the Gatlinburg area. We hope to see you again soon!
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Charlottesville, Virginia
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

We just returned from our trip. Bent creek has a beautiful campus. I enjoyed sitting on the balcony and having coffee listening to the birds which was wonderful considering at home the cicadas are out in full force. All of the staff we encountered were helpful and friendly. My daughter took advantage of both the pools and especially liked the night swimming outside. It's a bit off the beaten path so if quiet and relaxation is what you want this is the place for you.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bent Creek Golf Village

Address: 3919 East Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#16 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bent Creek Golf Village 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Bent Creek Golf Village Hotel Gatlinburg
Bent Creek Hotel Village
Bent Creek Resort Village

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