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“In a Word - Unforgettable!” 5 of 5 stars
Review of Bent Creek Golf Village

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Bent Creek Golf Village
3.0 of 5 Resort   |   3919 East Parkway, Gatlinburg, TN 37738   |  
Hotel amenities
Ranked #10 of 87 Hotels in Gatlinburg
Webster, New York
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
“In a Word - Unforgettable!”
5 of 5 stars Reviewed December 11, 2012

Thirty years ago my wife and I came to this exact location for our honeymoon. Over the last few years I've searched and searched for "Cobly Nob Resort" in the hopes of staying there again. No luck. So when we arrived in Gatlinburg we didn't have a whole lot of hope that we would even be able to find the place. But we stopped on the way out of Gatlinburg at another hotel that we thought might be it and they remembered the name Cobly Nob Resort and told us where to find it. We drove out the 11 miles to Bent Creek and soon realized that it is now owned by Diamond Resorts, so we thought there wouldn't be much of a chance of getting a place to stay. Well, the staff were just amazingly accommodating. They arranged for us to stay in an amazing one bedroom condo, that was certainly a whole lot better than what we had stayed in thirty years before. We had a beautiful and comfortable bedroom, a bathroom with jacuzzi tub and shower, a nice living room with gas fireplace, fully equipped kitchen, and a small dining area, as well as washer and dryer and screened in porch. We stayed two nights, and if we hadn't gotten called away by a family emergency we certainly would have stayed longer.

When we checked out I mentioned to Beth at reception that we had stayed here thirty years ago, and she went and found pictures of the previous building where we stayed. A few days ago she even mailed us a postcard of the place for our scrap book.

The attention to detail at this place is impeccable. The staff are way over the top in their kindness, helpfulness, and friendliness. We had an absolutely fantastic time here that will never be forgotten!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, December 17, 2012
Thank you for sharing your thoughts about your recent stay here at Bent Creek Golf Village. We were truly honored to hear that you decided to come back here again after 30 years, and were equally honored to hear how great you and your wife were treated by our staff, and how great your accommodations were. Our staff, as a whole, takes great pride in offering exceptional Customer Service. What you experienced from our various team members, including Beth, should be the norm, and not an exception. We hope that you and your wife are able to come back here again soon, and stay a little while longer this time!
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167 reviews from our community

Traveler rating
    92
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Gulf Coast, USA
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 1, 2012

We stayed 3 nights beginning the Saturday after Thanksgiving. It's a nice place and our 1 bedroom was a great size with a gas fireplace, small kitchen, large jacuzzi bathroom and screened porch. It's ten plus miles from Gatlinburg up the East Parkway, but it was nice to be away from the holiday mania. We told the staff they needed to replace the sofa and chair upon checkout and were told they had planned to do so and wished we had mentioned it earlier and they would have given us boards to place under the cushions...lesson learned! This is a golfing resort so if you're not into it, there isn't anything to do here. That said, we'd go back for the peace and quiet.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, December 5, 2012
Thank you for sharing your thoughts about your recent stay here at Bent Creek Golf Village. We were delighted to hear that our accommodations, amenities, location, and staff met, if not exceeded your expectations. It was a little concerning to see that you were not able to locate any additional activities here besides golf. We have a game room, fitness center, pool table, and additional activities that are handled by our activities staff that will entertain our guests of all ages. That being said, we do really appreciate your recommendation, and look forward to seeing you again soon!
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Acworth
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2012

My family and I (wife and two children ages 10 and 8) just spent two nights at the resort and loved it; very clean and quiet in a picturesque setting. We had a single bedroom and the kids slept on the sleeper which worked just fine; a little cramped but no complaints. The indoor pool was great as was the game room (my son learned to play pool). The staff was very helpful and friendly. The only reason I did not give it an excellent rating is there were a few ants in the bathroom and the internet was not free. However, I am glad the internet was not free as I decided not to purchase (very small fee) and stayed "offline" for two and a half days and loved it. We will be returning to Bent Creek and plan on making it an annual trip.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gastonia.com
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 24, 2012

Our family stayed here this past weekend, Oct. 20-23, 2012 and it was awesome as always. We stay there every year since our timeshare Diamond Resorts owns the property. The people are so friendly, the property is so well maintained and the rooms are perfect for our family travel. We always get a 2 bedroom lockoff. No matter if it is the golf lockoff or the standard rooms, you could not ask for a nicer place to stay.

Bent Creek is about 15 minutes from downtown Gatlinburg but the quietness and beauty makes it the perfect location for us. I have gone to Gatlinburg all of my life and have stayed in downtown and away. This is by far my favorite place to stay when it comes to family time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, November 9, 2012
Thank you for taking the time in sharing your thoughts about your most recent stay here at Bent Creek Golf Village. Our staff will be truly humbled and honored by the kind words you had for them. Being close to Thanksgiving, we are most thankful that you and your family have repeatedly come back here through the years, and we look forward to seeing you all again in the near future!
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Lafayette, Indiana
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2012

Stayed 7 nights in a 500 square foot unit with my wife and 10 year old daughter. Would opt for the 800 square foot unit with a fireplace next time but we still had plenty of room. Great little condo- well appointed with upper scale utensils, pots, pans, etc. Resort is about 10 miles outside of Gatlinburg in a quiet beautiful location. Golfed 3 times and loved it. After 3:00pm it's only $30.00 and so worth it. Practically had the course to myself in peak season. Beautiful layout with Bent Creek meandering throughout. The back nine is very entertaining and challenging as the course begins to move into the mountainside. I hit the jacuzzi every night and I was always the only person there (nice). Staff was truly great. Very helpful and friendly. Using a tip from a staff member, I was able to catch trout less than 3 miles from the condo with spinning gear but bring your fly fishing gear if you have it. Great combo having such a secluded, quiet resort and the bustling town of Gatlinburg just a few minutes away.

Room Tip: Make sure to request a room (condo) overlooking the golf course if that is your preference. It seems...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, November 1, 2012
We’re so glad that you chose to stay with us at Bent Creek Golf Village! You wrote a great description of the property and golf course and I’m sure that upcoming travelers will truly appreciate your detail. We are very glad to hear that you had a chance to relax in the hot tub after a day of golfing on our course.

Our team members are very knowledgeable about the area and always willing to share their knowledge with our guests. They are just as concerned about your experience as you are and will do what is necessary to ensure that you enjoy your time with us.

Thank you for taking the time to share with us. We can’t wait to see you on your next stay!
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charlotte
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 10, 2012

From the second we arrived the experience was perfect. Was in town for a 4 day weekend and had the best experience at Bent Creek I've ever had at a hotel. I was treated like an old friend by the staff when I arrived although it was my first time at this property. Staff was friendly, efficient, and went out of their way to make sure everything was great right down to the phone call from the assistant manger to follow up to be sure the accomodations were acceptable. The grounds are picture postcard beautiful. The rooms were clean, neat, spacious, and fully stocked. We had 2 one bedroom condos with a balcony at each. After staying here I will definately be back and also look for Diamond's other properties when I travel elsewhere. It was a short drive to the Gatlingburg downtown and regular roads (not the s curve pitched roads that are so common in this area). Our cell phones are ATT and did not get reception at the property (I thought this was a good thing) however one in our party did have service on verizon. We did have high speed internet through our ATT account at no additional charge. The grounds of the complex are expansive and clean and well kept. There are gazebos with gas grills if a cookout are in your plans along with the stove, oven, and microwave in the room. The best recommendation I can give this property is the next time I am in the area I will be staying at the Bent Creek Golf Resort.

Room Tip: If stairs are a problem look for a first floor room. No elevator to the second floor.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, October 25, 2012
Thank you for sharing your thoughts about your most recent stay with us. We were truly honored and thrilled after reading your review, to see how great of a stay you had. Our staff will really appreciate the kind words you had for them, and for the customer service they provided. The tips you have provided for the Gatlinburg area, as well as our facilities will be very helpful for our future guests. We can not thank you enough for taking the time in submitting this review, and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Ohio
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2012

From the moment we drove onto the resort we were treated as treasured guests. The units are extremely nice, well equiped with excellent and approipriate amenities. The entire staff was attentive to our needs, and I know personally that the CEO listens and gets involved with guests and the resort associates to the end of exceededing customer expectations.

Room Tip: Ask for one of the units with a fireplace and hot tub, if available, they are great, However there a...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Bent Creek Golf Village, responded to this review, October 12, 2012
Thank you for your review. We’re extremely pleased to read about your recent stay with us. Our staff makes it their priority to treat each and every guest in the manner you described in your review. We look forward to being able to accommodate you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bent Creek Golf Village

Address: 3919 East Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#11 Romantic Hotel in Gatlinburg
#18 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bent Creek Golf Village 3*
Number of rooms: 108
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Also Known As:
Bent Creek Golf Village Hotel Gatlinburg
Bent Creek Hotel Village
Bent Creek Resort Village

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