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“A wonderul and delightful stay” 5 of 5 stars
Review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
3.0 of 5 Resort   |   705 Cherokee Orchard Rd, Gatlinburg, TN 37738   |  
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Ranked #14 of 87 Hotels in Gatlinburg
Quincy, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“A wonderul and delightful stay”
5 of 5 stars Reviewed August 16, 2013

When we arrived check in was fabulous. No hassle no worry. Even checked to see if we could stay an additional day and no problem. Received two warm, delicious chocolate chip, walnut cookies. George helped us with our luggage and he was very informative, explained where everything was and even got us ice. He was always there with a happy smile. Our room was wonderful. Tub was a little small. But; it did the job. Requested our room be serviced one day and it was not; but no big problem we are easy to get along with. They got us clean towels, wash cloths and cups for the coffee maker. The only negative thing I can think of is there is only free internet in the lobby so I had to pay $9.95 per night ( only 2 nights). I think if there was free internet with today's technology that would be awesome. Didn't dine at their restaurant although the buffet looked wonderful. Went down for coffee one morning to sit outside and read and there was no decaf at the coffee station that is situated outside the restaurant area. Asked the hostess and she got it for me with no problem. Balcony area is the kind you have to stand at and no chairs. But; so what no problem. We had a hotel in a great area with a view of the city and the Smoky Mountains. the outside seating area is great with an outside fire pit. Lobby is beautiful.

Room Tip: Above the 12th floor and ask for view of city and mountains.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, September 4, 2013
Thank you so much for your review. We're so glad you had a great time. We will give George your compliments!! We look forward to your next visit.

Travel Safe,

Melissa Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,886 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
Date | Rating
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English first
Appleton, wi
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 16, 2013 via mobile

Everything great here. Really clean rooms, nice rooms, great bkfst, great nice staff, great pool-more so fore 12 and under because of slide, but adults and older kids have fun too. There was a very sweet staff young lady that kept the kids from being too crazy on the slide. She gently reminded each one feet first, not too close ect. The view is awesome too. No complaints only compliments

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, September 4, 2013
Thank you for your wonderful review for our future guests of our property and staff. We really appreciate the feedback. We look forward to a future stay.

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
1 review
5 of 5 stars Reviewed August 15, 2013

The hotel pool was so much fun, the views are great, the staff is nice. It's nice to be a little out of the city but just a quick trolley ride into town. Breakfast was good too! The room was just big enough, and the flowers in the garden were really pretty.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, September 4, 2013
Thank you for your fabulous review for our future guests. We really appreciate the feedback. We look forward to a future stay!

Travel Safe,

Melissa Jones

PS- If you loved the flowers in the garden, you should stay with us in the fall to see the leaves change... The views of the Smokies from our property are breath taking
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Sevierville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 14, 2013

Great place high up the mountain with wonderful view of the Smokies. Great indoor pool with water slides for kids..open til midnight. Great seating area in restuarant with wonderful views. Room clean and frieendly staff.

Room Tip: coose mountain side to view all times of day!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, September 4, 2013
Thank you for your wonderful review for our future guests. We really appreciate the feedback. We look forward to a future stay!!

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 14, 2013

nice rooms ,reasonable prices on room service, great views.. AWESOME POOL! checked in early which wasnt a problem. got the view and floor as requested. I would def stay again on future visits. keep up the great work. only down side is the steep hill to get to the property.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, September 4, 2013
Thank you so much for your wonderful review for our future guests. We really appreciate the great feedback. We look forward to a future stay!

Travel Safe,

Melissa Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermitage, PA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

The Park Vista Hilton is an excellent choice for a visit to Gatlinburg, Tn. The hotel has a "Mountain Lodge" vibe with an outdoor fireplace and well manicured grounds. The inside is cozy yet contemporary with breathtaking room views. I will definately return to this hotel for another stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#11 Romantic Hotel in Gatlinburg
#12 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

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