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“We loved our stay at Park Vista- The staff was very friendly and professional- the room was excellent -very clean” 5 of 5 stars
Review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
3.0 of 5 Resort   |   705 Cherokee Orchard Rd, Gatlinburg, TN 37738   |  
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Ranked #14 of 86 hotels in Gatlinburg
Duluth, Georgia, United States
1 review
“We loved our stay at Park Vista- The staff was very friendly and professional- the room was excellent -very clean”
5 of 5 stars Reviewed January 8, 2013

We loved staying at Park Vista- The lobby was extremely nice- room very clean and smelled wonderful. We loved the pool and hot tub - the staff was excellent. The only complaint I had was the heater fan was so loud we couldnt hear the TV and the toilet area was very cramped.


I would otherwise highly recommend staying here- we loved it!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 6, 2013
Thank you for your comments about the hotel, we really appreciate it. Thank you for the recommendation, it goes a long way. Thank you again.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
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English first
Lancaster, South Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2013 via mobile

We stayed there this past weekend for a birthday getaway for me and I'm in awe! We stayed @ The Garden Hilton last year downtown & it was just as clean, but this view and the staff @ the Park Vista could not be beat!! And, to be treated to big warm cookies upon arrival just put you in a good mood & made me very impressed! :) mmmm! Good!! Friendly staff, SUPER clean rooms, comfortable beds & that city view we had was awesome!! We will DEFINATELY stay here for years to come! I'm one of those people who wear flip flops in the shower & bring my own pillow & sheets - but forgot this time- but I was (for once) ok with that! If I had anything slightly negative, it would be that I am allergic to goose down & I was very stopped up both nights/mornings because of either the pillows or the comforter, or both!? I would expect a non-allergenic down alternative comforter in a hotel as wonderful as this but, I endured! I'm still gonna stay here again! :))

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 7, 2013
Thank you so much for your kind words about the hotel, we really appreciate it. Next time you stay with us let us know when you book and we will ensure your guest room is defeathered prior to arrival. Thank you again.
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McHenry, Illinois
2 reviews
5 of 5 stars Reviewed January 7, 2013

This is BY FAR the most wonderful hotel I have ever stayed at. This hotel has an amazing view, the friendliest employees, cleanest rooms, EXCELLENT accommodations, and the most delicious cookies! As much as we wanted to get out and explore Gatlinburg we didnt want to leave our hotel! If you are looking for a wonderful hotel that is clean, family friendly, and beautiful- this is your place! The trolly comes right up to the hotel to take you downtown! Thiis hotel is in a PERFECT location. This is a true retreat! This hotel could not get any better! You must check it out for yourself!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 7, 2013
Thank you for your review, we're so glad that you enjoyed your stay with us and look forward to many more visits to come.
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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed January 5, 2013

While the hotel itself, location in the city, individual rooms, and recreational areas are wonderful, what made our experience at the Park Vista in Gatlinburg truly incredible and memorable was the fabulous staff. The manager on duty (James), to the doorman (George), pool attendant (Dixie), and room service (Barbara), all treated us like royalty. We have never had such wonderful service at a hotel in all our years of travel. This was truly a wonderful experience because of the hotel staff!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 7, 2013
Your review is why we are here, our staff are fantastic at what they do and it shows when our guests remember their names. Thank you so much for taking the time to review us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TN
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 4, 2013

My familly and I stayed at Park Vista this past October,2012, which was our second time staying there and will be the only place we stay at when we visit Gatlinburg. It is so clean, staff are beyond friendly and helpful, the accomadations are outstanding, and the location is perfect. The food is so good that we actually ate dinner there a couple nights then went out. When we visited Gatlinburg, unfortantly the weather was not that good but our trip was not ruined by the amazing aquatic area. My children( 1year and 3 months) loved the pool area. It was kid and adult friendly, really like how it is all in the same area but seperated. I can't wait to visit Park Vista again because it is honestly the only place we will ever stay.

Just to add, when housekeeping cleaned the room they did an outstanding job and even put my daughters Minnie Mouse on the pillow, it was very thoughtful and will never forget that.

Room Tip: The King room is more spacious if you need to have a crib but the two queens were very roomy as well...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 7, 2013
Thank you so much for your review. We appreciate all of the comments and look forward to having you back again for the 3rd time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 3, 2013

My family and I love this hotel, and have been staying here for YEARS. I have never been let down by the service or the beautiful views (make sure you ask for a City View room). We love the atmosphere, and the glass elevators are spectacular. The indoor pool looks like a lot of fun too. Even when we're just heading down for the day, we'll stop by and have a drink in the bar and enjoy the views.

Room Tip: Stay away from the high floors in the summertime when it's hot. Chose a room with a view of do...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taryn B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, February 7, 2013
Our repeat guests are who make us so we really want to thank you for taking the time to review us. We can't wait for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 3, 2013

We loved this hotel. The size of the room was great! I was a little disappointed with the small shower and my shower curtain was dirty when we arrived, however once I reported it the hotel delt with the problem in no time at all. Our last night there was a small group of young kids running around our room yelling, it wasn't loud enough for us to call the front desk and we assumed that the front desk would take care of the noise. All in all we are very impressed with the hotel and would stay again if visiting the Smoky Mts again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#10 Family Hotel in Gatlinburg
#12 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

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