We checked in the Sunday after Thanksgiving for 2 nights. We were given a king room on the 14th floor with a mountain view. Because of hubby's status with Hilton we were also given coupons for free continental breakfast for each day and free internet. The room was spacious & clean, the view was gorgeous! We didn't notice any stains or mold in the room or in the hallways. The firepit was very nice, but it was cold Sunday night so we didn't stay out very long. We had no problems with the staff..everyone we came into contact with went out of their way to speak to us and provide us with anything we requested. We enjoyed the hot tub and yes, there were towels available in the pool area. I would give a higher rating but the mattress was not the most comfortable & the heating unit was loud, but not loud enough to keep us awake at night!