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“Great Place to Stay in Gatlinburg” 4 of 5 stars
Review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
3.0 of 5 Resort   |   705 Cherokee Orchard Rd, Gatlinburg, TN 37738   |  
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Ranked #14 of 88 Hotels in Gatlinburg
Certificate of Excellence 2014
Knoxville, Tennessee
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
“Great Place to Stay in Gatlinburg”
4 of 5 stars Reviewed October 31, 2012

I stayed in this hotel years ago and was very disappointed. I returned last month to give it another chance knowing that Double Tree had taken over and based on Tripadvisor reviews.

This is certainly one of the nicest hotels in Gatlinburg. Very comfortable beds in nicely equipped rooms. Excellent views. nice restaurant and bar on site. Incredible indoor pool area with 2 (small) water slides. The only downside to the hotel for me is that it is not really walking distance to the main street in downtown Gatlinburg. But the trolley will pick you up at the hotel door!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,029 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
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English first
Ooltewah, Tennessee
1 review
5 of 5 stars Reviewed October 30, 2012

Stayed last weekend with my 2 younger boys and we loved it. I always stay at Hilton properties when I travel and there is a reason why. Always clean, well maintained, friendly etc etc.
The indoor pool here is great. Very warm, 2 levels and 2 slides. Kids loved it.
Room was very nice and a great view. All the facilities were well maintained and staff was great. Awesome breakfast in the grill area.In the evening the bar and patio with fire was very nice.
We will stay here again. It is also tucked away from the hustle and bustle of Gatlinburg and very close to some great hiking and waterfalls. We loved it.

Room Tip: Select view of the mountains
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2012

My best friend held her wedding here as a destination wedding. Although it rained for a planned outdoor wedding they did a spectacular job of dressing up an interior ballroom last minute. The staff was all very helpful and friendly. While I found breakfast a bit pricey, the food was all fresh and well prepared. The wedding meal was hot and they kept the buffet well stocked. Each table had their own server. Our server was friendly, efficient and happy to serve. I know my friend was very pleased with all of the recommendations from the wedding coordinator and everything went off without a hitch. They were very happy to accommodate everyone's needs. I would have preferred a room higher than the 4th floor, but the room itself was clean, the bed was comfy and everything was well appointed. I was surprised at the size of the flat screen tv! Finally, we thoroughly enjoyed the evening fire by Firefly's (the bar).

Room Tip: Try to get above the 5th floor if you have a parking lot view, but we still had some amazing sights...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2012

Loved this newly renovated, round hotel! The shower/bath area was a little tight, if you are very tall, this could be a problem. There was adequate sink counter space for me and my 3 friends. The beds were comfy with many pillows of different firmness. I loved the white comforter. The view from our 12th floor was absolutely breath-taking as we were up before sunrise. As the sun rose, you could see the awesome Smokey mountains....as I said.."breath taking"!!!! The resturant was adequate. We had a late night dessert which was very delicious and tasted homemade! I will certainly stay here again!

Room Tip: Rooms on the parking lot side are the best view of the mountains...the higher the floor, the better!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 29, 2012

Spectacular views, very clean and quiet room. The grounds are beautiful and well kept. We even had the priviledge of watching a bear and her cub in the parking lot one evening. Very nice stay and we will definitely be back.

Room Tip: We were on the 11th floor with mountain view. Awesome.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LEXINGTON,K
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 27, 2012

Carpet outside of doorway & hall was very dirty! Refrigirator in room did not work very well at all, slight chill of soft drinks at best! Paid over $20.00 per person at VISTA GRILL on sat: evening for prime rib and received roast beef! Paid well over $400.00 for two nights expecting nice view and atmosphere, RECEIVED NEITHER!

Room Tip: Stay somewhere else and save spending & EXTRA $100.00 PER NIGHT FOR NOTHING!
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review, October 29, 2012
Dear 007rollie;
Thank you for staying with us, I do apologize that we did not meet your expectations. It is our goal to deliver exceptional service 100% of the time. I certainly will share your review with our department managers for corrective actions.
Thank you, Travel Safely
Jackelyn Schafer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allons, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2012

All of us loved the hotel! We had fantastic view; my husband & I spent hours on the balcony each day. All furnishings looked new & were great quality. Pretty quiet in room although hotel was almost full. Lobby & grounds are also a big, pleasant surprize- plenty of room, all well maintained, visually appealing. Very nice to have coffee & computer in lobby early AM.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#11 Romantic Hotel in Gatlinburg
#14 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Official Description (provided by the hotel):
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn

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